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A knowledge management framework to support product-service systems design

A knowledge management framework to support product-service systems design
A knowledge management framework to support product-service systems design
This paper presents a framework for knowledge reuse in a product-service systems design scenario. The project aim is to develop a methodology to capture, represent and reuse knowledge to support product development in a collaborative enterprise context. The three core elements are: design knowledge, manufacturing capability knowledge, and service knowledge. There are three principal components of the proposed methodology. The first is a process based design model: defining design according to specific tasks, and associating previous knowledge with those tasks. The second is manufacturing capability knowledge: supporting feature based design and manufacture through representing machining features, best practices in machining and inspection, and machining capability. The third component is service knowledge: ensuring that design takes account of the service requirement. The developing paradigm of product-service systems and the requirement for co-design of products and services has influenced the structure of the knowledge base, as well as outlining specific service related requirements. This paper presents the proposed knowledge base structure along with a detailed case study in which the proposal was developed and validated
design, design for manufacture, design for service, innovation management, knowledge management, product development
0951-192X
1073-1088
Baxter, David
a7d6ba3f-370f-493d-9202-218d5e6dfc54
Roy, Rajkumar
6becd2a1-f523-46d0-b66d-2762df0082da
Doultsinou, Athanasia
8971d8bc-e635-4e86-a7f0-5f32fd14c722
Gao, James
b1f94e3a-f3ff-4059-923e-e546d0a8dcbb
Kalta, Mohammad Mohamad
275536b4-0611-4962-b2e6-5826c48be4e3
Taylor, Publisher
ad7811ed-dae7-47d1-9583-daa827e41a62
Baxter, David
a7d6ba3f-370f-493d-9202-218d5e6dfc54
Roy, Rajkumar
6becd2a1-f523-46d0-b66d-2762df0082da
Doultsinou, Athanasia
8971d8bc-e635-4e86-a7f0-5f32fd14c722
Gao, James
b1f94e3a-f3ff-4059-923e-e546d0a8dcbb
Kalta, Mohammad Mohamad
275536b4-0611-4962-b2e6-5826c48be4e3
Taylor, Publisher
ad7811ed-dae7-47d1-9583-daa827e41a62

Baxter, David, Roy, Rajkumar, Doultsinou, Athanasia, Gao, James, Kalta, Mohammad Mohamad and Taylor, Publisher (2009) A knowledge management framework to support product-service systems design. International Journal of Computer Integrated Manufacturing, 22 (12), 1073-1088. (doi:10.1080/09511920903207464).

Record type: Article

Abstract

This paper presents a framework for knowledge reuse in a product-service systems design scenario. The project aim is to develop a methodology to capture, represent and reuse knowledge to support product development in a collaborative enterprise context. The three core elements are: design knowledge, manufacturing capability knowledge, and service knowledge. There are three principal components of the proposed methodology. The first is a process based design model: defining design according to specific tasks, and associating previous knowledge with those tasks. The second is manufacturing capability knowledge: supporting feature based design and manufacture through representing machining features, best practices in machining and inspection, and machining capability. The third component is service knowledge: ensuring that design takes account of the service requirement. The developing paradigm of product-service systems and the requirement for co-design of products and services has influenced the structure of the knowledge base, as well as outlining specific service related requirements. This paper presents the proposed knowledge base structure along with a detailed case study in which the proposal was developed and validated

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More information

Published date: 1 December 2009
Keywords: design, design for manufacture, design for service, innovation management, knowledge management, product development
Organisations: Faculty of Business, Law and Art

Identifiers

Local EPrints ID: 377622
URI: https://eprints.soton.ac.uk/id/eprint/377622
ISSN: 0951-192X
PURE UUID: 6aa895a8-bbfb-48d1-91d4-fd9fc5c42858
ORCID for David Baxter: ORCID iD orcid.org/0000-0003-1983-7786

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Date deposited: 22 Jun 2015 08:22
Last modified: 06 Jun 2018 12:22

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Contributors

Author: David Baxter ORCID iD
Author: Rajkumar Roy
Author: Athanasia Doultsinou
Author: James Gao
Author: Mohammad Mohamad Kalta
Author: Publisher Taylor

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