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A methodology for best practice knowledge management

A methodology for best practice knowledge management
A methodology for best practice knowledge management
Capturing and reusing knowledge of best practices has been identified as one of the requirements for next-generation product development. Knowledge identification is therefore already being done to some degree in many organizations, through instruction manuals or ‘how to’ guidelines. However, this is only a first step, as to fully exploit valuable knowledge, best practices must be identified and shared. A detailed review of previous research in best practice knowledge management shows that the method of modelling best practice knowledge and the resulting model structure are critically important for the successful reuse of best practice knowledge. Yet, to date, only limited research has been focused on these aspects. This paper therefore presents research into a methodology to determine ways for better communication, sharing, and reuse of best/good practice knowledge. The proposed methodology has been divided into two parts: firstly, the identification of best practices for product development, and secondly, the structuring of best practice knowledge for effective sharing and reuse. This methodology encourages the adoption of best practices by providing knowledge about both process and implementation elements. This makes the explicit knowledge easier to find and reuse. Once a best practice is found to suit current requirements and circumstances, an expert who has identified and used the best practice can also be contacted to gain additional knowledge/information. This helps to address the challenges posed by ‘tacit’ knowledge, which cannot easily be shared within the knowledge base
best practices, knowledge management, knowledge reuse, product development
2041-2975
1719-1730
Dani, S.
41a900af-2dcd-42fc-90b5-80303ae0a76e
Harding, J.A.
16cdcdcf-5f53-4287-a19d-ecb627fad006
Case, K.
831fe206-dcce-44ed-8107-c805ecb7e5e6
Young, R.I.
3efe5623-3ec5-4297-bac0-8e1dffda27c4
Gao, J.
9defafd9-078c-4928-8e98-c0f6202b8d01
Cochrane, S.D.
e3393063-2055-4c9a-91f9-a5c303f1cbf6
Baxter, D.
a7d6ba3f-370f-493d-9202-218d5e6dfc54
Dani, S.
41a900af-2dcd-42fc-90b5-80303ae0a76e
Harding, J.A.
16cdcdcf-5f53-4287-a19d-ecb627fad006
Case, K.
831fe206-dcce-44ed-8107-c805ecb7e5e6
Young, R.I.
3efe5623-3ec5-4297-bac0-8e1dffda27c4
Gao, J.
9defafd9-078c-4928-8e98-c0f6202b8d01
Cochrane, S.D.
e3393063-2055-4c9a-91f9-a5c303f1cbf6
Baxter, D.
a7d6ba3f-370f-493d-9202-218d5e6dfc54

Dani, S., Harding, J.A., Case, K., Young, R.I., Gao, J., Cochrane, S.D. and Baxter, D. (2006) A methodology for best practice knowledge management. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture, 220 (10), 1719-1730. (doi:10.1243/09544054JEM651).

Record type: Article

Abstract

Capturing and reusing knowledge of best practices has been identified as one of the requirements for next-generation product development. Knowledge identification is therefore already being done to some degree in many organizations, through instruction manuals or ‘how to’ guidelines. However, this is only a first step, as to fully exploit valuable knowledge, best practices must be identified and shared. A detailed review of previous research in best practice knowledge management shows that the method of modelling best practice knowledge and the resulting model structure are critically important for the successful reuse of best practice knowledge. Yet, to date, only limited research has been focused on these aspects. This paper therefore presents research into a methodology to determine ways for better communication, sharing, and reuse of best/good practice knowledge. The proposed methodology has been divided into two parts: firstly, the identification of best practices for product development, and secondly, the structuring of best practice knowledge for effective sharing and reuse. This methodology encourages the adoption of best practices by providing knowledge about both process and implementation elements. This makes the explicit knowledge easier to find and reuse. Once a best practice is found to suit current requirements and circumstances, an expert who has identified and used the best practice can also be contacted to gain additional knowledge/information. This helps to address the challenges posed by ‘tacit’ knowledge, which cannot easily be shared within the knowledge base

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More information

Published date: October 2006
Keywords: best practices, knowledge management, knowledge reuse, product development
Organisations: Faculty of Business, Law and Art

Identifiers

Local EPrints ID: 377633
URI: https://eprints.soton.ac.uk/id/eprint/377633
ISSN: 2041-2975
PURE UUID: 4ef20add-b40f-46ea-914a-f61fe5a8aefb
ORCID for D. Baxter: ORCID iD orcid.org/0000-0003-1983-7786

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Date deposited: 22 Jun 2015 08:33
Last modified: 06 Jun 2018 12:22

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Contributors

Author: S. Dani
Author: J.A. Harding
Author: K. Case
Author: R.I. Young
Author: J. Gao
Author: S.D. Cochrane
Author: D. Baxter ORCID iD

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