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3D online environments: ethical challenges for marketing research

3D online environments: ethical challenges for marketing research
3D online environments: ethical challenges for marketing research
Purpose
– The purpose of this paper is twofold: to provide an overview of related studies and to highlight research gaps and questions that need to be addressed. Research conducted in three-dimensional (3D) online environments constitutes a different research context, not least because it involves the recruitment of avatars in the research process. Researchers need to appreciate better the ethical concerns that arise in this novel, fast-evolving context and how these concern different stakeholders.

Design/methodology/approach
– The paper employs an interdisciplinary desk-research approach. It critically reviews related literature, highlights the involved stakeholders, discusses ethical issues from a marketing research perspective and concludes with a discussion of related studies and research gaps, providing direct future research avenues.

Findings
– The characteristics of the 3D online environments and the behaviour and experiences of their users set the boundaries and guide the way regarding the ethical research in this context.

Research limitations/implications
– The paper does not present primary empirical results, instead it reviews and critiques related literature in 3D online environments and sets the agenda for future research.

Practical implications
– The paper provides ethical guidelines and identifies blurred areas in conducting or participating in research in 3D online environments.

Originality/value
– Based on earlier studies and examples of ethical concerns when studying 3D online environments, this paper emphasises the parameters that should be taken into consideration in current and future research studies.
stakeholders, virtual worlds, 3D online environments, ethical issues and guidelines, marketing research
1477-996X
218-234
Krasonikolakis, Ioannis
d7c4233b-a674-4770-b46e-73d12135853d
Pouloudi, Nancy
3824b417-d96e-4f8b-bd6f-80167d586330
Krasonikolakis, Ioannis
d7c4233b-a674-4770-b46e-73d12135853d
Pouloudi, Nancy
3824b417-d96e-4f8b-bd6f-80167d586330

Krasonikolakis, Ioannis and Pouloudi, Nancy (2015) 3D online environments: ethical challenges for marketing research. [in special issue: 20 Years of ETHICOMP] Journal of Information, Communication and Ethics in Society, 13 (3/4), 218-234. (doi:10.1108/JICES-01-2014-0003).

Record type: Article

Abstract

Purpose
– The purpose of this paper is twofold: to provide an overview of related studies and to highlight research gaps and questions that need to be addressed. Research conducted in three-dimensional (3D) online environments constitutes a different research context, not least because it involves the recruitment of avatars in the research process. Researchers need to appreciate better the ethical concerns that arise in this novel, fast-evolving context and how these concern different stakeholders.

Design/methodology/approach
– The paper employs an interdisciplinary desk-research approach. It critically reviews related literature, highlights the involved stakeholders, discusses ethical issues from a marketing research perspective and concludes with a discussion of related studies and research gaps, providing direct future research avenues.

Findings
– The characteristics of the 3D online environments and the behaviour and experiences of their users set the boundaries and guide the way regarding the ethical research in this context.

Research limitations/implications
– The paper does not present primary empirical results, instead it reviews and critiques related literature in 3D online environments and sets the agenda for future research.

Practical implications
– The paper provides ethical guidelines and identifies blurred areas in conducting or participating in research in 3D online environments.

Originality/value
– Based on earlier studies and examples of ethical concerns when studying 3D online environments, this paper emphasises the parameters that should be taken into consideration in current and future research studies.

This record has no associated files available for download.

More information

Published date: 2015
Keywords: stakeholders, virtual worlds, 3D online environments, ethical issues and guidelines, marketing research
Organisations: Southampton Business School

Identifiers

Local EPrints ID: 380991
URI: http://eprints.soton.ac.uk/id/eprint/380991
ISSN: 1477-996X
PURE UUID: bb8f53b0-0c97-4392-b63c-30224a6a73a2

Catalogue record

Date deposited: 27 Aug 2015 13:24
Last modified: 14 Mar 2024 21:08

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Contributors

Author: Ioannis Krasonikolakis
Author: Nancy Pouloudi

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