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Using action research to stimulate organisational change within health services: experiences from two community-based studies

Elsey, Helen and Lathlean, Judith (2006) Using action research to stimulate organisational change within health services: experiences from two community-based studies Educational Action Research, 14, (2), pp. 171-186.

Record type: Article

Abstract

The relevance of action research to organisational change within contemporary health services in the United Kingdom is discussed in this article. Two examples of collaborative community?based studies are presented: one exploring ways to encourage community participation within a health and regeneration programme and the other considering the types of knowledge used within a ‘community of practice’ to develop services for older people. The studies highlight the value of action research in bringing together citizens and health professionals to reflect on practice and to explore ways of improving service delivery. The article concludes that such ‘time?out’ is important in supporting staff to internalise and shape processes of change. Furthermore, the forum which action research provides to bring staff and citizens together to plan, reflect on and evaluate their actions helps not only to develop services but also to challenge some of the traditional organisational processes which have excluded users and citizens.

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More information

Published date: June 2006
Keywords: action research, communities of practice, organisational change, user participation

Identifiers

Local EPrints ID: 38131
URI: http://eprints.soton.ac.uk/id/eprint/38131
ISSN: 0965-0792
PURE UUID: a98c587d-8d01-4b4c-a427-a6c70fbe85ca

Catalogue record

Date deposited: 05 Jun 2006
Last modified: 19 Oct 2017 10:13

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