Fundamental challenges in designing a collaborative travel app
Fundamental challenges in designing a collaborative travel app
The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.
28-36
Dickinson, Janet
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Cherrett, Thomas
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Hibbert, Julia
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Winstanley, Chris
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Shingleton, Duncan
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Davies, Nigel
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Norgate, Sarah
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Speed, Chris
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2015
Dickinson, Janet
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Cherrett, Thomas
e5929951-e97c-4720-96a8-3e586f2d5f95
Hibbert, Julia
f4058c13-53ef-45a6-9515-d5a0e65a5915
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Davies, Nigel
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Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Dickinson, Janet, Cherrett, Thomas and Hibbert, Julia et al.
(2015)
Fundamental challenges in designing a collaborative travel app.
Transport Policy, 44, .
(doi:10.1016/j.tranpol.2015.06.013).
Abstract
The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.
Text
Transport Policy re submission v2.pdf
- Author's Original
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Published date: 2015
Organisations:
Transportation Group
Identifiers
Local EPrints ID: 381533
URI: http://eprints.soton.ac.uk/id/eprint/381533
ISSN: 0967-070X
PURE UUID: 61538aec-b507-4a0b-a7a6-ac86a89a8193
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Date deposited: 06 Oct 2015 15:20
Last modified: 15 Mar 2024 02:48
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Contributors
Author:
Janet Dickinson
Author:
Julia Hibbert
Author:
Chris Winstanley
Author:
Duncan Shingleton
Author:
Nigel Davies
Author:
Sarah Norgate
Author:
Chris Speed
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