The University of Southampton
University of Southampton Institutional Repository

Fundamental challenges in designing a collaborative travel app

Fundamental challenges in designing a collaborative travel app
Fundamental challenges in designing a collaborative travel app
The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.
0967-070X
28-36
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Cherrett, Thomas
e5929951-e97c-4720-96a8-3e586f2d5f95
Hibbert, Julia
f4058c13-53ef-45a6-9515-d5a0e65a5915
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Davies, Nigel
7bb375fa-5c2a-4711-8aa2-efb40fb807ca
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a
Dickinson, Janet
d645fb15-2567-4012-a442-8a7605be4860
Cherrett, Thomas
e5929951-e97c-4720-96a8-3e586f2d5f95
Hibbert, Julia
f4058c13-53ef-45a6-9515-d5a0e65a5915
Winstanley, Chris
828957cb-d56f-49a7-b7da-f263e9cea353
Shingleton, Duncan
0a367ebb-eee5-4dc1-947d-5d737869ed8c
Davies, Nigel
7bb375fa-5c2a-4711-8aa2-efb40fb807ca
Norgate, Sarah
3bc6ba7f-c1bf-4705-8a59-02c68431bfc1
Speed, Chris
86b91777-0f09-4b62-a0f0-19be3e64b84a

Dickinson, Janet, Cherrett, Thomas and Hibbert, Julia et al. (2015) Fundamental challenges in designing a collaborative travel app. Transport Policy, 44, 28-36. (doi:10.1016/j.tranpol.2015.06.013).

Record type: Article

Abstract

The growing capabilities of smartphones have opened up new opportunities for travel coordination and transport is a fertile area for app development. One stream of development is apps that enable collaborative travel, either in the form of lift sharing or collaborative shopping, but despite growing interest from governmental agencies, there is little evidence of the efficacy of such apps. Based on trials of purpose built travel collaboration apps, deployed in tourism, urban and rural residential communities, and logistics, this paper analyses the fundamental challenges facing users adopting such travel apps. The findings suggest that transport practitioners, policy makers and app developers need to better understand the challenges associated with attracting users, the use of incentives and the types of communities most appropriate to implement collaborative travel concepts using such approaches. Also, how the users’ sense of time pressure and the issues around reciprocal exchange can impact on their long-term success and wider adoption.

Text
Transport Policy re submission v2.pdf - Author's Original
Download (230kB)

More information

Published date: 2015
Organisations: Transportation Group

Identifiers

Local EPrints ID: 381533
URI: http://eprints.soton.ac.uk/id/eprint/381533
ISSN: 0967-070X
PURE UUID: 61538aec-b507-4a0b-a7a6-ac86a89a8193
ORCID for Thomas Cherrett: ORCID iD orcid.org/0000-0003-0394-5459

Catalogue record

Date deposited: 06 Oct 2015 15:20
Last modified: 15 Mar 2024 02:48

Export record

Altmetrics

Contributors

Author: Janet Dickinson
Author: Thomas Cherrett ORCID iD
Author: Julia Hibbert
Author: Chris Winstanley
Author: Duncan Shingleton
Author: Nigel Davies
Author: Sarah Norgate
Author: Chris Speed

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×