Investigating information-processing performance of different command team structures in the NATO Problem Space
Investigating information-processing performance of different command team structures in the NATO Problem Space
The structure of command teams is a significant factor on their communications and ability to process, and act upon, information. The NATO Problem Space was used in this study to represent three of the main dimensions in the battle-space environment: familiarity, rate of change, and strength of information position. Results show that the five common team structures (chain, Y, circle, wheel and all-connected) did not generally perform as predicted in team literature. Findings suggest that under dynamic and highly variable conditions, high levels of synchronisation and trust should be present. On the other hand, synchronisation and trust are less important in hierarchical, highly centralised structures, because team members are more willing to accept the authority of a single leader and this tight control ensures that these teams can perform well as long as the Problem Space is familiar, information is explicit and the environment does not change.
nato problem space, team information processing, team structures
2078-2100
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Rothrock, L.
324bacc8-db92-4faa-bb1d-f8285015e71d
Harvey, C.
c2e238f0-8525-45d8-874f-95a5986afa09
Sorensen, L.
6faad656-0add-4f87-b933-0507a3730d50
2015
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Rothrock, L.
324bacc8-db92-4faa-bb1d-f8285015e71d
Harvey, C.
c2e238f0-8525-45d8-874f-95a5986afa09
Sorensen, L.
6faad656-0add-4f87-b933-0507a3730d50
Stanton, Neville, Rothrock, L., Harvey, C. and Sorensen, L.
(2015)
Investigating information-processing performance of different command team structures in the NATO Problem Space.
Ergonomics, 58 (12), .
(doi:10.1080/00140139.2015.1046499).
(PMID:25992491)
Abstract
The structure of command teams is a significant factor on their communications and ability to process, and act upon, information. The NATO Problem Space was used in this study to represent three of the main dimensions in the battle-space environment: familiarity, rate of change, and strength of information position. Results show that the five common team structures (chain, Y, circle, wheel and all-connected) did not generally perform as predicted in team literature. Findings suggest that under dynamic and highly variable conditions, high levels of synchronisation and trust should be present. On the other hand, synchronisation and trust are less important in hierarchical, highly centralised structures, because team members are more willing to accept the authority of a single leader and this tight control ensures that these teams can perform well as long as the Problem Space is familiar, information is explicit and the environment does not change.
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More information
Accepted/In Press date: 10 April 2015
e-pub ahead of print date: 20 May 2015
Published date: 2015
Keywords:
nato problem space, team information processing, team structures
Organisations:
Transportation Group
Identifiers
Local EPrints ID: 382260
URI: http://eprints.soton.ac.uk/id/eprint/382260
ISSN: 1366-5847
PURE UUID: 0417d061-1582-402b-8f35-d5ad989f6a33
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Date deposited: 22 Oct 2015 13:55
Last modified: 15 Mar 2024 03:33
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Contributors
Author:
L. Rothrock
Author:
C. Harvey
Author:
L. Sorensen
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