Combining network analysis with Cognitive Work Analysis: insights into social organisational and cooperation analysis
Combining network analysis with Cognitive Work Analysis: insights into social organisational and cooperation analysis
Cognitive Work Analysis (CWA) allows complex, sociotechnical systems to be explored in terms of their potential configurations. However, CWA does not explicitly analyse the manner in which person-to-person communication is performed in these configurations. Consequently, the combination of CWA with Social Network Analysis provides a means by which CWA output can be analysed to consider communication structure. The approach is illustrated through a case study of a military planning team. The case study shows how actor-to-actor and actor-to-function mapping can be analysed, in terms of centrality, to produce metrics of system structure under different operating conditions.
434-449
Houghton, R. J.
36f80563-d6a7-476d-af41-08bb4f87385f
Baber, C
279a028b-74a1-457a-9aef-eddc39b6c563
Stanton, N. A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Jenkins, D
62d2b839-f5b6-4bcd-9d20-2bd1a15f1407
Revell, K
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
2015
Houghton, R. J.
36f80563-d6a7-476d-af41-08bb4f87385f
Baber, C
279a028b-74a1-457a-9aef-eddc39b6c563
Stanton, N. A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Jenkins, D
62d2b839-f5b6-4bcd-9d20-2bd1a15f1407
Revell, K
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Houghton, R. J., Baber, C, Stanton, N. A., Jenkins, D and Revell, K
(2015)
Combining network analysis with Cognitive Work Analysis: insights into social organisational and cooperation analysis.
Ergonomics, 58 (3), .
(doi:10.1080/00140139.2014.966770).
Abstract
Cognitive Work Analysis (CWA) allows complex, sociotechnical systems to be explored in terms of their potential configurations. However, CWA does not explicitly analyse the manner in which person-to-person communication is performed in these configurations. Consequently, the combination of CWA with Social Network Analysis provides a means by which CWA output can be analysed to consider communication structure. The approach is illustrated through a case study of a military planning team. The case study shows how actor-to-actor and actor-to-function mapping can be analysed, in terms of centrality, to produce metrics of system structure under different operating conditions.
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Accepted/In Press date: 11 September 2014
e-pub ahead of print date: 2 January 2015
Published date: 2015
Organisations:
Transportation Group
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Local EPrints ID: 382345
URI: http://eprints.soton.ac.uk/id/eprint/382345
ISSN: 1366-5847
PURE UUID: 4fa55c69-9212-4577-80f6-c6c2161de77d
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Date deposited: 28 Oct 2015 15:47
Last modified: 15 Mar 2024 03:33
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Author:
R. J. Houghton
Author:
C Baber
Author:
D Jenkins
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