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Modelling final outcome and length of call to improve efficiency in call scheduling

Modelling final outcome and length of call to improve efficiency in call scheduling
Modelling final outcome and length of call to improve efficiency in call scheduling
Durrant, Gabriele
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter WF
961a01a3-bf4c-43ca-9599-5be4fd5d3940
Durrant, Gabriele
14fcc787-2666-46f2-a097-e4b98a210610
Maslovskaya, Olga
9c979052-e9d7-4400-a657-38f1f9cd74d0
Smith, Peter WF
961a01a3-bf4c-43ca-9599-5be4fd5d3940

Durrant, Gabriele, Maslovskaya, Olga and Smith, Peter WF (2015) Modelling final outcome and length of call to improve efficiency in call scheduling. Conference of the International Statistical Institute (60th World Statistics Congress), Brazil. 26 - 31 Jul 2015.

Record type: Conference or Workshop Item (Paper)

Full text not available from this repository.

More information

e-pub ahead of print date: July 2015
Venue - Dates: Conference of the International Statistical Institute (60th World Statistics Congress), Brazil, 2015-07-26 - 2015-07-31
Organisations: Statistical Sciences Research Institute

Identifiers

Local EPrints ID: 383074
URI: https://eprints.soton.ac.uk/id/eprint/383074
PURE UUID: e07aca13-90b3-41f0-9027-5f9af474cd80
ORCID for Olga Maslovskaya: ORCID iD orcid.org/0000-0003-3814-810X
ORCID for Peter WF Smith: ORCID iD orcid.org/0000-0003-4423-5410

Catalogue record

Date deposited: 04 Nov 2015 16:08
Last modified: 30 Jul 2019 00:35

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