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Keep calm and carry on: exploring the social determinants of indoor environment quality

Keep calm and carry on: exploring the social determinants of indoor environment quality
Keep calm and carry on: exploring the social determinants of indoor environment quality
Poor Indoor Environment Quality (IEQ) in office environments leads to worker discomfort and lost productivity. This paper provides a unique perspective into the specifically social determinants of IEQ in naturally ventilated offices and our work toward designing technology that might improve it. Based on 15 qualitative interviews we explore the rituals, practices and negotiations involved in opening windows and thermostat adjustment. We find that a wish to maintain status quo results in workers putting up with discomfort with IEQ factors well before requesting a change. In closing, we introduce our future design work aimed at drawing attention to existing office practices and encouraging a broader participation in negotiations around IEQ factors in the workplace.
1476-1482
ACM
Snow, Stephen
1ba928e0-a4d7-4392-ae59-31ac8467eb94
Soska, Anna
fbe4898c-46fd-415e-b231-8626a4ccb8e7
Chatterjee, Shre
aaa84ab8-3968-42b1-a9e1-d2a2e03c7b0a
schraefel, monica
ac304659-1692-47f6-b892-15113b8c929f
Snow, Stephen, Soska, Anna, Chatterjee, Shre and schraefel, monica (2016) Keep calm and carry on: exploring the social determinants of indoor environment quality In CHI EA '16 Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM. 0 pp, pp. 1476-1482. (doi:10.1145/2851581.2892490).

Snow, Stephen, Soska, Anna, Chatterjee, Shre and schraefel, monica (2016) Keep calm and carry on: exploring the social determinants of indoor environment quality In CHI EA '16 Proceedings of the 2016 CHI Conference Extended Abstracts on Human Factors in Computing Systems. ACM. 0 pp, pp. 1476-1482. (doi:10.1145/2851581.2892490).

Record type: Conference or Workshop Item (Paper)

Abstract

Poor Indoor Environment Quality (IEQ) in office environments leads to worker discomfort and lost productivity. This paper provides a unique perspective into the specifically social determinants of IEQ in naturally ventilated offices and our work toward designing technology that might improve it. Based on 15 qualitative interviews we explore the rituals, practices and negotiations involved in opening windows and thermostat adjustment. We find that a wish to maintain status quo results in workers putting up with discomfort with IEQ factors well before requesting a change. In closing, we introduce our future design work aimed at drawing attention to existing office practices and encouraging a broader participation in negotiations around IEQ factors in the workplace.

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Accepted/In Press date: 10 March 2016
Published date: 7 May 2016
Venue - Dates: CHI 2016, United States, 2016-05-07 - 2016-05-12
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 390298
URI: http://eprints.soton.ac.uk/id/eprint/390298
PURE UUID: e45dccfe-736d-4263-971b-deee2f970729

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Date deposited: 23 Mar 2016 11:25
Last modified: 02 Nov 2017 17:30

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Contributors

Author: Stephen Snow
Author: Anna Soska
Author: Shre Chatterjee
Author: monica schraefel

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