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Negotiation as an interaction mechanism for deciding app permissions

Negotiation as an interaction mechanism for deciding app permissions
Negotiation as an interaction mechanism for deciding app permissions
On the Android platform, apps make use of personal data as part of their business model, trading location, contacts, photos and more for app use. Few people are particularly aware of the permission settings or make changes to them. We hypothesize that both the difficulty in checking permission settings for all apps on a device, along with the lack of flexibility in deciding what happens to one's data, makes the perceived cost to protect one's privacy too high. In this paper, we present the preliminary results of a study that explores what happens when permission settings are more discretional at install time. We present the results of a pilot experiment, in which we ask users to negotiate which data they are happy to share, and we show that this results in higher user satisfaction than the typical take-it-or-leave-it setting. Our preliminary findings suggest negotiating consent is a powerful interaction mechanism that engages users and can enable them to strike a balance between privacy and pricing concerns.
interaction, mobile, negotiation, permissions, privacy
2012-2019
Baarslag, Tim
a7c541d8-8141-467b-a08c-7a81cd69920e
Alan, Alper T.
b3860a02-91c3-46bd-a401-1f3d51771eb0
Gomer, Richard C.
71c5969f-2da0-47ab-b2fb-a7e1d07836b1
Liccardi, Ilaria
1b120f1a-51de-4e18-af10-09797e632883
Marreiros, Helia
98fa5fe4-bdb6-4737-8a82-69dc3d1b031c
Gerding, Enrico
d9e92ee5-1a8c-4467-a689-8363e7743362
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f
Baarslag, Tim
a7c541d8-8141-467b-a08c-7a81cd69920e
Alan, Alper T.
b3860a02-91c3-46bd-a401-1f3d51771eb0
Gomer, Richard C.
71c5969f-2da0-47ab-b2fb-a7e1d07836b1
Liccardi, Ilaria
1b120f1a-51de-4e18-af10-09797e632883
Marreiros, Helia
98fa5fe4-bdb6-4737-8a82-69dc3d1b031c
Gerding, Enrico
d9e92ee5-1a8c-4467-a689-8363e7743362
schraefel, m.c.
ac304659-1692-47f6-b892-15113b8c929f

Baarslag, Tim, Alan, Alper T., Gomer, Richard C., Liccardi, Ilaria, Marreiros, Helia, Gerding, Enrico and schraefel, m.c. (2016) Negotiation as an interaction mechanism for deciding app permissions. CHI EA '16 Proceedings of the 2016 CHI Conference: Extended Abstracts on Human Factors in Computing Systems, United States. 07 - 12 May 2016. pp. 2012-2019. (doi:10.1145/2851581.2892340).

Record type: Conference or Workshop Item (Paper)

Abstract

On the Android platform, apps make use of personal data as part of their business model, trading location, contacts, photos and more for app use. Few people are particularly aware of the permission settings or make changes to them. We hypothesize that both the difficulty in checking permission settings for all apps on a device, along with the lack of flexibility in deciding what happens to one's data, makes the perceived cost to protect one's privacy too high. In this paper, we present the preliminary results of a study that explores what happens when permission settings are more discretional at install time. We present the results of a pilot experiment, in which we ask users to negotiate which data they are happy to share, and we show that this results in higher user satisfaction than the typical take-it-or-leave-it setting. Our preliminary findings suggest negotiating consent is a powerful interaction mechanism that engages users and can enable them to strike a balance between privacy and pricing concerns.

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More information

e-pub ahead of print date: 2016
Venue - Dates: CHI EA '16 Proceedings of the 2016 CHI Conference: Extended Abstracts on Human Factors in Computing Systems, United States, 2016-05-07 - 2016-05-12
Keywords: interaction, mobile, negotiation, permissions, privacy
Organisations: Agents, Interactions & Complexity

Identifiers

Local EPrints ID: 394404
URI: https://eprints.soton.ac.uk/id/eprint/394404
PURE UUID: f150dd0f-4a20-439d-bda1-137b45daf297
ORCID for Tim Baarslag: ORCID iD orcid.org/0000-0002-1662-3910

Catalogue record

Date deposited: 25 May 2016 10:38
Last modified: 06 Jun 2018 12:22

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Contributors

Author: Tim Baarslag ORCID iD
Author: Alper T. Alan
Author: Richard C. Gomer
Author: Ilaria Liccardi
Author: Helia Marreiros
Author: Enrico Gerding
Author: m.c. schraefel

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