Crockett, Jonathan and Hounsell, Nick
The role of the travel factor convenience in rail travel and a framework for its assessment
Transport Reviews, 25, (5), . (doi:10.1080/01441640500064389).
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This paper reviews the travel factor convenience with particular regard to rail travel. Past research has shown that convenience is a concept readily associated with the private car and its perceived ability to provide a door-to-door journey. However, convenience in public transport has proved to be somewhat of an ambiguous concept, often showing a high degree of overlap with the other main recognised travel factors. This paper shows that it is possible to consider convenience in rail travel as an embodiment of four themes: Access/egree, station facilities/environment, frequency of service/scheduling and interchange between train services. A list of physically measurable elements has been produced relating to these four themes in order to assess the convenience of any particular station. A categorisation process is proposed, based upon the initial findings of a substantial questionnaire process designed to obtain a user perspective upon convenience. It is concluded that no definitive measure of convenience can be produced for rail travel, although a proxy measure, based upon categorisation, containing some or all of the defined elements should be possible.
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