New Technology in the Human Services

Barnes C (1996) Where is IT at in UK social services and social work departments? New Technology in the Human Services Vol:9(4) pp. 12-17
Abstract 128 UK Local Authority agencies administering personal social services in the UK were surveyed at the beginning of 1996 to ascertain how they were deploying Information Technology and Information Systems (IT/S). Over 66% of the agencies replied. Data is presented which shows the changes which have occurred in the deployment of computers for recording data about service users since 1992 and 1993 when two similar surveys were conducted. The results would suggest that over 95% of agencies already register referrals on a computer record but there still remain many plans for increasing the use of IT/S. in the future.
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