new technology in the human services

Kenyon S (2002) Tackling transport-related social exclusion: considering the provision of virtual access to opportunities, services and social networks
New Technology in the Human Services 14 (3 & 4), pp. 10-23


Abstract: In recent years, it has been recognised that a lack of adequate transport can both contribute towards the experience of social exclusion and act as a barrier against efforts to increase inclusion, because it reduces access to the opportunities, services and social networks that are necessary to enable inclusion. However, it may not be appropriate to increase access simply by increasing people’s physical mobility. This paper discusses findings from research into the possibility that virtual access to opportunities, services and social networks may help to increase inclusion and could, therefore, be a useful tool in both transport and social policy. Taking case study examples from the UK government’s publication on transport and social exclusion, the paper applies the results of the research to these practical examples, to illustrate how virtual mobility could help to alleviate exclusion.

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The journal has now ceased publication (2003)