New Technology in the Human Services

Glastonbury, B. (1995). Risk, Information Technology and Social Care. New Technology in the Human services, 8(3), 2-10.
Abstract: The author discusses risks and risk-taking in the context of using information technology in human services organisations. The article focuses primarily on the use of information technology in the local authority social services department which have responsibilities ranging from child abuse to the lifestyles of the oldest people in the community. Social Work staff in these units have recognized authority in terms of their training andhave loyality to their professional standards and values and, as a consequence, are extremely sensitive to the interventions of information technology in areas involving their professional judgements. The growing increasein the development and use of computerised information systems in the local authorities gives rise to the need for the development of an ethical base in the use of these systems.
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