new technology in the human services
Williams B, Peiris D. R, Gregor P, Alm N, Cumming S, Flockhart G and Groundwater M (1999), Computer based interventions for assisting people who have suffered disabling trauma New Technology in the Human Services 12 (1 & 2), pp. 69-75

Abstract: An interaction with a computer can be designed to be smoothly flowing and pleasant, but free of any emotion or moral judgement. In this paper we report three case study projects where computer-based interactions were developed to be used in situations where people have suffered a disabling trauma. The interviews took place at a rape crisis centre, an alcohol counselling centre and in the management of post-critical-incident stress for emergency workers.

 

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