new technology in the human services
Ravetz, J. (1990). Critique of a Mental Health Admissions Diagnostic System: An Example of an Expert System in an Ill-Structured Domain. New Technology in the Human Services, 5(1), 12-15.

Abstract: This paper describes the conceptual foundations and design considerations for expert system development in mental health, through the construction of an expert system to support social work decision making when the liberty of an individual is in question. The prototype as described offers a practical illustration of the potential for expert system development in an ill-structured domain. The paper describes the diagnostic system and user profile, and outlines the human-computer interface issues. (Author abstract.). *.
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