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Towards a trust model in e-learning

Towards a trust model in e-learning
Towards a trust model in e-learning
When a student is faced with uncertainty in the trustworthiness of a learning activity to meet their intended learning goals, it may cause anxiety and a lack of confidence in the learning. A student’s trust in the learning activity is needed to reduce this uncertainty. This work develops a conceptual trust model for e-learning activities.

The proposed student’s trust model is the Learning Outcome-based Trust (LOT) model. The antecedents of trust are represented based on the intended learning outcome (ILO) structures and are used to estimate the trustworthiness values of the learning activity. Once values based on the antecedents of trust are known, these values are used to assess how much the student can trust the learning activity.

The LOT model was evaluate in two real learning situation: (1) where information about the trustworthiness of the learning activity was ambiguous, and (2) where information about the trustworthiness of the learning activity was clear. Students’ trust mainly related to their propensity to trust and their prior knowledge when the trustworthiness of the learning activity was ambiguous. In contrast, students’ trust mainly related to their perceived trustworthiness of the learning activity when the trustworthiness of the learning activity was clear. The LOT model showed significant prediction of student’s trust. In addition, when the student learning path was used, trust was predicted significantly better than when the learning path was not given.

The LOT model may have useful application in recommendation systems or intelligent tutoring systems.
Wongse-Ek, Woraluck
99fe2be7-cc16-4493-aefe-df4a18e46dd7
Wongse-Ek, Woraluck
99fe2be7-cc16-4493-aefe-df4a18e46dd7
Gilbert, Lester
a593729a-9941-4b0a-bb10-1be61673b741

(2016) Towards a trust model in e-learning. University of Southampton, Faculty of Physical Sciences and Engineering, Doctoral Thesis, 240pp.

Record type: Thesis (Doctoral)

Abstract

When a student is faced with uncertainty in the trustworthiness of a learning activity to meet their intended learning goals, it may cause anxiety and a lack of confidence in the learning. A student’s trust in the learning activity is needed to reduce this uncertainty. This work develops a conceptual trust model for e-learning activities.

The proposed student’s trust model is the Learning Outcome-based Trust (LOT) model. The antecedents of trust are represented based on the intended learning outcome (ILO) structures and are used to estimate the trustworthiness values of the learning activity. Once values based on the antecedents of trust are known, these values are used to assess how much the student can trust the learning activity.

The LOT model was evaluate in two real learning situation: (1) where information about the trustworthiness of the learning activity was ambiguous, and (2) where information about the trustworthiness of the learning activity was clear. Students’ trust mainly related to their propensity to trust and their prior knowledge when the trustworthiness of the learning activity was ambiguous. In contrast, students’ trust mainly related to their perceived trustworthiness of the learning activity when the trustworthiness of the learning activity was clear. The LOT model showed significant prediction of student’s trust. In addition, when the student learning path was used, trust was predicted significantly better than when the learning path was not given.

The LOT model may have useful application in recommendation systems or intelligent tutoring systems.

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More information

Published date: June 2016
Organisations: University of Southampton, Electronic & Software Systems

Identifiers

Local EPrints ID: 400246
URI: http://eprints.soton.ac.uk/id/eprint/400246
PURE UUID: e216eff4-501d-4c9e-b7f0-a8b2d39161a3

Catalogue record

Date deposited: 23 Sep 2016 15:23
Last modified: 18 Jul 2017 04:11

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Contributors

Author: Woraluck Wongse-Ek
Thesis advisor: Lester Gilbert

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