EMSoD — A conceptual social framework that delivers KM values to corporate organizations
EMSoD — A conceptual social framework that delivers KM values to corporate organizations
As social software is becoming increasingly disruptive to organizational structures and processes, Knowledge Management (KM) initiatives that have hitherto taken the form of a ‘knowledge repository’ now need redefining. With the emergence of Social Media (SM) platforms like Twitter, the hierarchical boundaries within the organization are broken down and a lateral flow of information is created. This has created a peculiar kind of tension between KM and SM, in which one is perceived as threatening the continued relevance of the other. Particularly, with the advances of social media and social software, KM is more in need of delivering measurable value to corporate organizations, if it is to remain relevant in the strategic planning and positioning of organizations. In view of this, this paper presents EMSoD — Enterprise Mobility and Social Data — a conceptual social framework which mediates between KM and SM to deliver actionable knowledge and employee engagement. Meanwhile, given that the main objective of this research is in the delivery of KM value to corporate organizations, this paper devises some mechanisms for measuring actionable knowledge and employee engagement, both as parameters of KM value.
304-322
Adetunji, Christopher
7755c8cb-7669-4e5a-9232-6a1053c134ca
Carr, Leslie
0572b10e-039d-46c6-bf05-57cce71d3936
10 January 2017
Adetunji, Christopher
7755c8cb-7669-4e5a-9232-6a1053c134ca
Carr, Leslie
0572b10e-039d-46c6-bf05-57cce71d3936
Adetunji, Christopher and Carr, Leslie
(2017)
EMSoD — A conceptual social framework that delivers KM values to corporate organizations.
International Journal on Advances in Software, 9 (3&4), .
Abstract
As social software is becoming increasingly disruptive to organizational structures and processes, Knowledge Management (KM) initiatives that have hitherto taken the form of a ‘knowledge repository’ now need redefining. With the emergence of Social Media (SM) platforms like Twitter, the hierarchical boundaries within the organization are broken down and a lateral flow of information is created. This has created a peculiar kind of tension between KM and SM, in which one is perceived as threatening the continued relevance of the other. Particularly, with the advances of social media and social software, KM is more in need of delivering measurable value to corporate organizations, if it is to remain relevant in the strategic planning and positioning of organizations. In view of this, this paper presents EMSoD — Enterprise Mobility and Social Data — a conceptual social framework which mediates between KM and SM to deliver actionable knowledge and employee engagement. Meanwhile, given that the main objective of this research is in the delivery of KM value to corporate organizations, this paper devises some mechanisms for measuring actionable knowledge and employee engagement, both as parameters of KM value.
Text
Soft16v9n34_65050.pdf
- Accepted Manuscript
More information
Submitted date: 16 September 2016
Accepted/In Press date: 4 November 2016
Published date: 10 January 2017
Organisations:
Web & Internet Science, Electronics & Computer Science
Identifiers
Local EPrints ID: 404219
URI: http://eprints.soton.ac.uk/id/eprint/404219
ISSN: 1942-2628
PURE UUID: 44d2185b-7f00-4226-aaf7-83c42813aa29
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Date deposited: 10 Jan 2017 14:21
Last modified: 21 Apr 2020 00:23
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Contributors
Author:
Christopher Adetunji
University divisions
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