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EMSoD — A conceptual social framework that delivers KM values to corporate organizations

Adetunji, Christopher and Carr, Leslie (2017) EMSoD — A conceptual social framework that delivers KM values to corporate organizations International Journal on Advances in Software, 9, (3&4), pp. 1-19.

Record type: Article

Abstract

As social software is becoming increasingly disruptive to organizational structures and processes, Knowledge Management (KM) initiatives that have hitherto taken the form of a ‘knowledge repository’ now need redefining. With the emergence of Social Media (SM) platforms like Twitter, the hierarchical boundaries within the organization are broken down and a lateral flow of information is created. This has created a peculiar kind of tension between KM and SM, in which one is perceived as threatening the continued relevance of the other. Particularly, with the advances of social media and social software, KM is more in need of delivering measurable value to corporate organizations, if it is to remain relevant in the strategic planning and positioning of organizations. In view of this, this paper presents EMSoD — Enterprise Mobility and Social Data — a conceptual social framework which mediates between KM and SM to deliver actionable knowledge and employee engagement. Meanwhile, given that the main objective of this research is in the delivery of KM value to corporate organizations, this paper devises some mechanisms for measuring actionable knowledge and employee engagement, both as parameters of KM value.

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More information

Submitted date: 16 September 2016
Accepted/In Press date: 4 November 2016
Published date: 10 January 2017
Organisations: Web & Internet Science, Electronics & Computer Science

Identifiers

Local EPrints ID: 404219
URI: http://eprints.soton.ac.uk/id/eprint/404219
ISSN: 1942-2628
PURE UUID: 44d2185b-7f00-4226-aaf7-83c42813aa29
ORCID for Christopher Adetunji: ORCID iD orcid.org/0000-0002-8648-1081
ORCID for Leslie Carr: ORCID iD orcid.org/0000-0002-2113-9680

Catalogue record

Date deposited: 10 Jan 2017 14:21
Last modified: 17 Jul 2017 17:35

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Contributors

Author: Christopher Adetunji ORCID iD
Author: Leslie Carr ORCID iD

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