Adetunji, Christopher and Carr, Leslie (2017) EMSoD — A conceptual social framework that delivers KM values to corporate organizations. International Journal on Advances in Software, 9 (3&4), 304-322.
Abstract
As social software is becoming increasingly disruptive to organizational structures and processes, Knowledge Management (KM) initiatives that have hitherto taken the form of a ‘knowledge repository’ now need redefining. With the emergence of Social Media (SM) platforms like Twitter, the hierarchical boundaries within the organization are broken down and a lateral flow of information is created. This has created a peculiar kind of tension between KM and SM, in which one is perceived as threatening the continued relevance of the other. Particularly, with the advances of social media and social software, KM is more in need of delivering measurable value to corporate organizations, if it is to remain relevant in the strategic planning and positioning of organizations. In view of this, this paper presents EMSoD — Enterprise Mobility and Social Data — a conceptual social framework which mediates between KM and SM to deliver actionable knowledge and employee engagement. Meanwhile, given that the main objective of this research is in the delivery of KM value to corporate organizations, this paper devises some mechanisms for measuring actionable knowledge and employee engagement, both as parameters of KM value.
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- Current Faculties > Faculty of Engineering and Physical Sciences > School of Electronics and Computer Science
School of Electronics and Computer Science - Faculties (pre 2018 reorg) > Faculty of Physical Sciences and Engineering (pre 2018 reorg) > Electronics & Computer Science (pre 2018 reorg) > Web & Internet Science (pre 2018 reorg)
Current Faculties > Faculty of Engineering and Physical Sciences > School of Electronics and Computer Science > Electronics & Computer Science (pre 2018 reorg) > Web & Internet Science (pre 2018 reorg)
School of Electronics and Computer Science > Electronics & Computer Science (pre 2018 reorg) > Web & Internet Science (pre 2018 reorg)
Current Faculties > Faculty of Engineering and Physical Sciences > School of Electronics and Computer Science > Web and Internet Science > Web & Internet Science (pre 2018 reorg)
School of Electronics and Computer Science > Web and Internet Science > Web & Internet Science (pre 2018 reorg) - Current Faculties > Faculty of Engineering and Physical Sciences > School of Electronics and Computer Science > Web and Internet Science
School of Electronics and Computer Science > Web and Internet Science - Faculties (pre 2018 reorg) > Faculty of Physical Sciences and Engineering (pre 2018 reorg) > Electronics & Computer Science (pre 2018 reorg)
Current Faculties > Faculty of Engineering and Physical Sciences > School of Electronics and Computer Science > Electronics & Computer Science (pre 2018 reorg)
School of Electronics and Computer Science > Electronics & Computer Science (pre 2018 reorg) - Current Faculties > Faculty of Engineering and Physical Sciences > Web Science Institute > CDT Web Science Innovation
Web Science Institute > CDT Web Science Innovation
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