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Swearing at work: the mixed outcomes of profanity

Swearing at work: the mixed outcomes of profanity
Swearing at work: the mixed outcomes of profanity
Purpose
The purpose of this paper is to explore the use and misuse of swearing in the workplace.
Design/methodology/approach
Using a qualitative methodology, the authors interviewed 52 lawyers, medical doctors and business executives in the UK, France and the USA.
Findings
In contrast to much of the incivility and social norms literatures, the authors find that male and female business executives, lawyers and doctors of all ages admit to swearing. Further, swearing can lead to positive outcomes at the individual, interpersonal and group levels, including stress-relief, communication-enrichment and socialization-enhancement.
Research limitations/implications
plication for future scholarship is that “thinking out of the box” when exploring emotion-related issues can lead to new insights.
Practical implications

Practical implications include reconsidering and tolerating incivility under certain conditions.
Originality/value
The authors identified a case in which a negative phenomenon reveals counter-intuitive yet insightful results.
0268-3946
149-162
Baruch, Y.
25b89777-def4-4958-afdc-0ceab43efe8a
Ollier-Malaterre, A.
6b8613c5-3141-4b30-bfc5-35d43c4129be
Prouska, R.
06e76de9-96e9-4c3e-afd8-67febd35d5f8
Bunk, J.
5d04cc71-d8fa-474c-b025-016fa2c7cf83
Baruch, Y.
25b89777-def4-4958-afdc-0ceab43efe8a
Ollier-Malaterre, A.
6b8613c5-3141-4b30-bfc5-35d43c4129be
Prouska, R.
06e76de9-96e9-4c3e-afd8-67febd35d5f8
Bunk, J.
5d04cc71-d8fa-474c-b025-016fa2c7cf83

Baruch, Y., Ollier-Malaterre, A., Prouska, R. and Bunk, J. (2017) Swearing at work: the mixed outcomes of profanity. Journal of Managerial Psychology, 149-162. (doi:10.1108/JMP-04-2016-0102). (In Press)

Record type: Article

Abstract

Purpose
The purpose of this paper is to explore the use and misuse of swearing in the workplace.
Design/methodology/approach
Using a qualitative methodology, the authors interviewed 52 lawyers, medical doctors and business executives in the UK, France and the USA.
Findings
In contrast to much of the incivility and social norms literatures, the authors find that male and female business executives, lawyers and doctors of all ages admit to swearing. Further, swearing can lead to positive outcomes at the individual, interpersonal and group levels, including stress-relief, communication-enrichment and socialization-enhancement.
Research limitations/implications
plication for future scholarship is that “thinking out of the box” when exploring emotion-related issues can lead to new insights.
Practical implications

Practical implications include reconsidering and tolerating incivility under certain conditions.
Originality/value
The authors identified a case in which a negative phenomenon reveals counter-intuitive yet insightful results.

Text
__soton.ac.uk_UDE_PersonalFiles_Users_sb1u11_mydocuments_Academic Papers EPrints & REF_SBS Papers in ePrints_PDF_Proof YBaruch.pdf - Accepted Manuscript
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More information

Accepted/In Press date: 13 January 2017
Organisations: Southampton Business School

Identifiers

Local EPrints ID: 404763
URI: https://eprints.soton.ac.uk/id/eprint/404763
ISSN: 0268-3946
PURE UUID: cfc76af9-91af-4663-a5fe-b31d76ea9c12
ORCID for Y. Baruch: ORCID iD orcid.org/0000-0002-0678-6273

Catalogue record

Date deposited: 20 Jan 2017 16:27
Last modified: 15 Aug 2019 00:35

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