To help or hinder: real-time chat in citizen science
To help or hinder: real-time chat in citizen science
In this paper we investigate the implications of providing a real-time messaging interface in a Web-based citizen science game. Our study draws on data from two weeks of chat messages and survey responses collected from Eyewire, a highly successful citizen science game which enables players to take part in scientific enquiries, within a semi-gamified environment. Our analysis reveals that real-time chat facilitates and supports players for several types of engagement; to collaboration on tasks, knowledge sharing, learning, socialising, supporting other in the community, and to help sustain long-term participation. Based on the analysis, we derive a set of design recommendations for citizen science platforms designers, focusing on the role of real-time chat on improving participation and performance.
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Simperl, Elena
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Roesch, Markus
6cfe587f-e02c-48e8-b2b8-543952ab50a7
Tinati, Ramine
f74a0556-6a04-40c5-8bcf-6f5235dbf687
Simperl, Elena
40261ae4-c58c-48e4-b78b-5187b10e4f67
Luczak-Roesch, Markus
6cfe587f-e02c-48e8-b2b8-543952ab50a7
Tinati, Ramine, Simperl, Elena and Luczak-Roesch, Markus
(2017)
To help or hinder: real-time chat in citizen science.
11th International Conference on Web and Social Media, , Montreal, Canada.
15 - 18 May 2017.
10 pp
.
(In Press)
Record type:
Conference or Workshop Item
(Paper)
Abstract
In this paper we investigate the implications of providing a real-time messaging interface in a Web-based citizen science game. Our study draws on data from two weeks of chat messages and survey responses collected from Eyewire, a highly successful citizen science game which enables players to take part in scientific enquiries, within a semi-gamified environment. Our analysis reveals that real-time chat facilitates and supports players for several types of engagement; to collaboration on tasks, knowledge sharing, learning, socialising, supporting other in the community, and to help sustain long-term participation. Based on the analysis, we derive a set of design recommendations for citizen science platforms designers, focusing on the role of real-time chat on improving participation and performance.
Text
2017 ICWSM Eye Wire Survey Chat Analysis
- Author's Original
More information
Accepted/In Press date: 28 February 2017
Venue - Dates:
11th International Conference on Web and Social Media, , Montreal, Canada, 2017-05-15 - 2017-05-18
Organisations:
Web & Internet Science, Electronics & Computer Science
Identifiers
Local EPrints ID: 406181
URI: http://eprints.soton.ac.uk/id/eprint/406181
PURE UUID: b7a20f9e-c232-4f02-a4fd-7936d1126a3a
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Date deposited: 10 Mar 2017 10:41
Last modified: 15 Mar 2024 12:32
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Contributors
Author:
Markus Luczak-Roesch
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