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Latent error detection: A golden two hours for detection

Latent error detection: A golden two hours for detection
Latent error detection: A golden two hours for detection
Undetected error in safety critical contexts generates a latent condition that can contribute to a future safety failure. The detection of latent errors post-task completion is observed in naval air engineers using a diary to record work-related latent error detection (LED) events. A systems view is combined with multi-process theories to explore sociotechnical factors associated with LED. Perception of cues in different environments facilitates successful LED, for which the deliberate review of past tasks within two hours of the error occurring and whilst remaining in the same or similar sociotechnical environment to that which the error occurred appears most effective. Identified ergonomic interventions offer potential mitigation for latent errors; particularly in simple everyday habitual tasks. It is thought safety critical organisations should look to engineer further resilience through the application of LED techniques that engage with system cues across the entire sociotechnical environment, rather than relying on consistent human performance.
0003-6870
104-113
Saward, Justin, Robert Ernest
0680ca4e-bea4-4b2b-bf37-dd4c36ed4a61
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Saward, Justin, Robert Ernest
0680ca4e-bea4-4b2b-bf37-dd4c36ed4a61
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd

Saward, Justin, Robert Ernest and Stanton, Neville (2017) Latent error detection: A golden two hours for detection. Applied Ergonomics, 59 (Part A), 104-113. (doi:10.1016/j.apergo.2016.08.016).

Record type: Article

Abstract

Undetected error in safety critical contexts generates a latent condition that can contribute to a future safety failure. The detection of latent errors post-task completion is observed in naval air engineers using a diary to record work-related latent error detection (LED) events. A systems view is combined with multi-process theories to explore sociotechnical factors associated with LED. Perception of cues in different environments facilitates successful LED, for which the deliberate review of past tasks within two hours of the error occurring and whilst remaining in the same or similar sociotechnical environment to that which the error occurred appears most effective. Identified ergonomic interventions offer potential mitigation for latent errors; particularly in simple everyday habitual tasks. It is thought safety critical organisations should look to engineer further resilience through the application of LED techniques that engage with system cues across the entire sociotechnical environment, rather than relying on consistent human performance.

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More information

Accepted/In Press date: 26 August 2016
e-pub ahead of print date: 11 September 2016
Published date: 1 March 2017
Organisations: Transportation Group, Education Hub

Identifiers

Local EPrints ID: 407680
URI: http://eprints.soton.ac.uk/id/eprint/407680
ISSN: 0003-6870
PURE UUID: c3a282c5-1fbe-4012-a0a0-a30d75e9dba9
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 22 Apr 2017 01:04
Last modified: 16 Mar 2024 04:00

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Contributors

Author: Justin, Robert Ernest Saward
Author: Neville Stanton ORCID iD

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