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The Interplay between human and machine agency

The Interplay between human and machine agency
The Interplay between human and machine agency
Human-machine networks affect many aspects of our lives: from sharing experiences with family and friends, knowledge creation and distance learning, and managing utility bills or providing feedback on retail items, to more specialised networks providing decision support to human operators and the delivery of health care via a network of clinicians, family, friends, and both physical and virtual social robots. Such networks rely on increasingly sophisticated machine algorithms, e.g., to recommend friends or purchases, to track our online activities in order to optimise the services available, and assessing risk to help maintain or even enhance people’s health. Users are being offered ever increasing power and reach through these networks by machines which have to support and allow users to be able to achieve goals such as maintaining contact, making better decisions, and monitoring their health. As such, this comes down to a synergy between human and machine agency in which one is dependent in complex ways on the other. With that agency questions arise about trust, risk and regulation, as well as social influence and potential for computer-mediated self-efficacy. In this paper, we explore these constructs and their relationships and present a model based on review of the literature which seeks to identify the various dependencies between them.
47-59
Springer, Cham
Pickering, John
225088d0-729e-4f17-afe2-1ad1193ccae6
Engen, Vegard
5ab4f73a-6cb5-4a58-9d89-ebced3182962
Walland, Paul
ee411ac1-9ebc-4513-a691-a3b95b599d7f
Kurosu, M
Pickering, John
225088d0-729e-4f17-afe2-1ad1193ccae6
Engen, Vegard
5ab4f73a-6cb5-4a58-9d89-ebced3182962
Walland, Paul
ee411ac1-9ebc-4513-a691-a3b95b599d7f
Kurosu, M

Pickering, John, Engen, Vegard and Walland, Paul (2017) The Interplay between human and machine agency. Kurosu, M (ed.) In Human-Computer Interaction. User Interface Design, Development and Multimodality: HCI 2017. vol. 10271, Springer, Cham. pp. 47-59 . (doi:10.1007/978-3-319-58071-5_4).

Record type: Conference or Workshop Item (Paper)

Abstract

Human-machine networks affect many aspects of our lives: from sharing experiences with family and friends, knowledge creation and distance learning, and managing utility bills or providing feedback on retail items, to more specialised networks providing decision support to human operators and the delivery of health care via a network of clinicians, family, friends, and both physical and virtual social robots. Such networks rely on increasingly sophisticated machine algorithms, e.g., to recommend friends or purchases, to track our online activities in order to optimise the services available, and assessing risk to help maintain or even enhance people’s health. Users are being offered ever increasing power and reach through these networks by machines which have to support and allow users to be able to achieve goals such as maintaining contact, making better decisions, and monitoring their health. As such, this comes down to a synergy between human and machine agency in which one is dependent in complex ways on the other. With that agency questions arise about trust, risk and regulation, as well as social influence and potential for computer-mediated self-efficacy. In this paper, we explore these constructs and their relationships and present a model based on review of the literature which seeks to identify the various dependencies between them.

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The interplay between Human and Machine Agency - Accepted Manuscript
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More information

Submitted date: 6 December 2016
Accepted/In Press date: 1 March 2017
e-pub ahead of print date: 14 May 2017
Published date: 9 July 2017
Venue - Dates: 19th International Conference on Human-Computer Interaction International, Canada, 2017-07-09 - 2017-07-14
Organisations: IT Innovation

Identifiers

Local EPrints ID: 407965
URI: http://eprints.soton.ac.uk/id/eprint/407965
PURE UUID: 50d16ba7-25a0-4b17-8344-01df74c2ed9d
ORCID for John Pickering: ORCID iD orcid.org/0000-0002-6815-2938

Catalogue record

Date deposited: 05 May 2017 01:07
Last modified: 07 Oct 2020 01:58

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