Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance
Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance
Australia-New Zealand Marketing Academy
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
1 December 2003
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
Farrell, Andrew and Souchon, Anne L.
(2003)
Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance.
In Australia-New Zeland Marketing Academy Conference.
Australia-New Zealand Marketing Academy..
Record type:
Conference or Workshop Item
(Paper)
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More information
Published date: 1 December 2003
Organisations:
Digital and Data Driven Marketing
Identifiers
Local EPrints ID: 408945
URI: http://eprints.soton.ac.uk/id/eprint/408945
PURE UUID: 638d1a9c-b797-4d84-b33f-75a4093d44d3
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Date deposited: 28 May 2017 04:04
Last modified: 13 Jul 2022 16:40
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Contributors
Author:
Andrew Farrell
Author:
Anne L. Souchon
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