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Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance

Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance
Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance
Australia-New Zealand Marketing Academy
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
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Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c

Farrell, Andrew and Souchon, Anne L. (2003) Service Acculturation: A Dyadic Study of Managerial and Employee Effects Upon Service Firm Performance. In Australia-New Zeland Marketing Academy Conference. Australia-New Zealand Marketing Academy..

Record type: Conference or Workshop Item (Paper)

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More information

Published date: 1 December 2003
Organisations: Digital and Data Driven Marketing

Identifiers

Local EPrints ID: 408945
URI: http://eprints.soton.ac.uk/id/eprint/408945
PURE UUID: 638d1a9c-b797-4d84-b33f-75a4093d44d3
ORCID for Andrew Farrell: ORCID iD orcid.org/0000-0002-5903-3611

Catalogue record

Date deposited: 28 May 2017 04:04
Last modified: 11 Dec 2021 19:23

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Contributors

Author: Andrew Farrell ORCID iD
Author: Anne L. Souchon

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