Jayawardhena, Chanaka, Farrell, Andrew and Sharma, A (2008) The Impact of Employees’ Customer Orientation and Service Orientation Behaviours on Customers’ Service Evaluation. In Academy of Marketing Science Conference. Academy of Marketing Science..
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Conference or Workshop Item
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Published date: 31 May 2008
Organisations:
Digital and Data Driven Marketing
Identifiers
Local EPrints ID: 408953
URI: http://eprints.soton.ac.uk/id/eprint/408953
PURE UUID: 50cbd267-4f9f-4a6a-a939-d7ece1dd2308
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Date deposited: 28 May 2017 04:04
Last modified: 11 Dec 2021 19:23
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Contributors
Author:
Chanaka Jayawardhena
Author:
Andrew Farrell
Author:
A Sharma
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