The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion
The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion
Australia-New Zealand Marketing Academy
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
Durden, Geoff
8244a08c-5afe-4b00-802c-0b6a596c633a
1 December 2009
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
Durden, Geoff
8244a08c-5afe-4b00-802c-0b6a596c633a
Farrell, Andrew, Souchon, Anne L. and Durden, Geoff
(2009)
The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion.
In Australia-New Zealand Marketing Academy Conference.
Australia-New Zealand Marketing Academy..
Record type:
Conference or Workshop Item
(Paper)
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More information
Published date: 1 December 2009
Organisations:
Digital and Data Driven Marketing
Identifiers
Local EPrints ID: 408956
URI: http://eprints.soton.ac.uk/id/eprint/408956
PURE UUID: e6aaeaba-1272-4cc6-a4c5-e5506bd14ce3
Catalogue record
Date deposited: 28 May 2017 04:04
Last modified: 11 Dec 2021 19:23
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Contributors
Author:
Andrew Farrell
Author:
Anne L. Souchon
Author:
Geoff Durden
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