The University of Southampton
University of Southampton Institutional Repository

The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion

The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion
The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion
Australia-New Zealand Marketing Academy
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
Durden, Geoff
8244a08c-5afe-4b00-802c-0b6a596c633a
Farrell, Andrew
9e84f894-53b6-4025-8038-4890e1f1548a
Souchon, Anne L.
4120c264-acc0-438b-982e-976330b3743c
Durden, Geoff
8244a08c-5afe-4b00-802c-0b6a596c633a

Farrell, Andrew, Souchon, Anne L. and Durden, Geoff (2009) The Relationship between Transformational Leadership and Customer-Oriented Boundary-Spanning Behaviours: Examining the Role of Compassion. In Australia-New Zealand Marketing Academy Conference. Australia-New Zealand Marketing Academy..

Record type: Conference or Workshop Item (Paper)

This record has no associated files available for download.

More information

Published date: 1 December 2009
Organisations: Digital and Data Driven Marketing

Identifiers

Local EPrints ID: 408956
URI: http://eprints.soton.ac.uk/id/eprint/408956
PURE UUID: e6aaeaba-1272-4cc6-a4c5-e5506bd14ce3
ORCID for Andrew Farrell: ORCID iD orcid.org/0000-0002-5903-3611

Catalogue record

Date deposited: 28 May 2017 04:04
Last modified: 11 Dec 2021 19:23

Export record

Contributors

Author: Andrew Farrell ORCID iD
Author: Anne L. Souchon
Author: Geoff Durden

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×