Public service motivation and continuous organizational change: taking charge behaviour at police services
Public service motivation and continuous organizational change: taking charge behaviour at police services
Building change capabilities into public organizations is a challenge for strategic management. This study focuses on the micro-level of extra-role behaviors that contribute to continuous improvements in working procedures at the front-end of organizations (i.e. taking charge behavior; TCB). More particularly, we examine public service motivation (PSM) as a key variable mediating between perceived practices and TCB of street-level bureaucrats. The analyses are based on survey data from a state police force in Germany (N=1,165). Results confirm the role of PSM as full mediator, but this mediation is limited to the relationship between leadership behaviors and TCB, while perceived organizational characteristics – except for red tape – have direct positive impact on TCB.
change-oriented citizenship, taking charge, public service motivation, security organisations, police, red tape
28-47
Homberg, Fabian
31042a5c-cd37-46a1-bdde-53abb55f1072
Vogel, Rick
06612412-eb15-4ab6-84a0-54728a870343
Weiherl, Julia
525d2404-ce4a-46dd-9f07-78fa2a037e5f
March 2019
Homberg, Fabian
31042a5c-cd37-46a1-bdde-53abb55f1072
Vogel, Rick
06612412-eb15-4ab6-84a0-54728a870343
Weiherl, Julia
525d2404-ce4a-46dd-9f07-78fa2a037e5f
Homberg, Fabian, Vogel, Rick and Weiherl, Julia
(2019)
Public service motivation and continuous organizational change: taking charge behaviour at police services.
Public Administration, 97 (1), .
(doi:10.1111/padm.12354).
Abstract
Building change capabilities into public organizations is a challenge for strategic management. This study focuses on the micro-level of extra-role behaviors that contribute to continuous improvements in working procedures at the front-end of organizations (i.e. taking charge behavior; TCB). More particularly, we examine public service motivation (PSM) as a key variable mediating between perceived practices and TCB of street-level bureaucrats. The analyses are based on survey data from a state police force in Germany (N=1,165). Results confirm the role of PSM as full mediator, but this mediation is limited to the relationship between leadership behaviors and TCB, while perceived organizational characteristics – except for red tape – have direct positive impact on TCB.
Text
Police PA revision1_AAM_id
- Accepted Manuscript
Text
OnlineFirst VoR (Req for Homberg REF submission)
- Version of Record
Restricted to Repository staff only
Request a copy
More information
Accepted/In Press date: 15 May 2017
e-pub ahead of print date: 30 August 2017
Published date: March 2019
Keywords:
change-oriented citizenship, taking charge, public service motivation, security organisations, police, red tape
Organisations:
HRM and Organisational Behaviour
Identifiers
Local EPrints ID: 410537
URI: http://eprints.soton.ac.uk/id/eprint/410537
ISSN: 0033-3298
PURE UUID: 9ba91588-779e-4dd2-94bb-e47e8f203581
Catalogue record
Date deposited: 09 Jun 2017 09:03
Last modified: 16 Mar 2024 05:23
Export record
Altmetrics
Contributors
Author:
Fabian Homberg
Author:
Rick Vogel
Author:
Julia Weiherl
Download statistics
Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.
View more statistics