Yu, Xiaoyu, Nguyen, Bang, Li, F., Han, S.H. and Chen, Cheng (2014) Electronic CRM and perceptions of unfairness. Information Technology and Management, 16 (4), 351-362. (doi:10.1007/s10799-014-0210-4).
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Electronic CRM and Perceptions of unfairness
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Accepted/In Press date: 3 November 2014
e-pub ahead of print date: 13 December 2014
Organisations:
Digital and Data Driven Marketing
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Local EPrints ID: 410971
URI: http://eprints.soton.ac.uk/id/eprint/410971
PURE UUID: da5b36f8-69cf-4e63-88b6-aa6ada534df1
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Date deposited: 12 Jun 2017 16:31
Last modified: 16 Mar 2024 04:19
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Author:
Xiaoyu Yu
Author:
Bang Nguyen
Author:
F. Li
Author:
S.H. Han
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