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Social Media during a sustained period of crisis: The case of the UK Storms 2015-2016

Social Media during a sustained period of crisis: The case of the UK Storms 2015-2016
Social Media during a sustained period of crisis: The case of the UK Storms 2015-2016
This paper analyses the social media communications surrounding the 2015 - 2016 series of winter storms in the UK. Three storms were selected for analysis over a sustained period of time; these were storms Desmond, Eva and Frank which made landfall within quick succession of one another. In this case study we examine communications relating to multiple hazards which include flooding, evacuation and weather warnings using mainstream media content such as news stories, and online content such as Twitter data. Using a mixed method approach of content analysis combined with the application of a conceptual framework, we present (i.) the network of emergency responders managing events, (ii.) an analysis of crisis communications over time, and (iii.) highlight the barriers posed to effective social media communications during multi-hazard disasters. We conclude by assessing how these barriers may be lessened during prolonged periods of crisis.
Gray, Briony, Jennifer
b2dfca6f-f16b-45ba-bd84-9a6ca17faa1f
Weal, Mark
e8fd30a6-c060-41c5-b388-ca52c81032a4
Martin, David
e5c52473-e9f0-4f09-b64c-fa32194b162f
Gray, Briony, Jennifer
b2dfca6f-f16b-45ba-bd84-9a6ca17faa1f
Weal, Mark
e8fd30a6-c060-41c5-b388-ca52c81032a4
Martin, David
e5c52473-e9f0-4f09-b64c-fa32194b162f

Gray, Briony, Jennifer, Weal, Mark and Martin, David (2017) Social Media during a sustained period of crisis: The case of the UK Storms 2015-2016. 14th International Conference on Information Systems for Crisis Response and Management, Albi, France. 22 - 25 May 2017. 12 pp .

Record type: Conference or Workshop Item (Paper)

Abstract

This paper analyses the social media communications surrounding the 2015 - 2016 series of winter storms in the UK. Three storms were selected for analysis over a sustained period of time; these were storms Desmond, Eva and Frank which made landfall within quick succession of one another. In this case study we examine communications relating to multiple hazards which include flooding, evacuation and weather warnings using mainstream media content such as news stories, and online content such as Twitter data. Using a mixed method approach of content analysis combined with the application of a conceptual framework, we present (i.) the network of emergency responders managing events, (ii.) an analysis of crisis communications over time, and (iii.) highlight the barriers posed to effective social media communications during multi-hazard disasters. We conclude by assessing how these barriers may be lessened during prolonged periods of crisis.

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ISCRAM2017 Final Paper
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Accepted/In Press date: 17 February 2017
Published date: May 2017
Venue - Dates: 14th International Conference on Information Systems for Crisis Response and Management, Albi, France, 2017-05-22 - 2017-05-25

Identifiers

Local EPrints ID: 412376
URI: http://eprints.soton.ac.uk/id/eprint/412376
PURE UUID: fd472aee-5697-479e-9777-87edd48a726b
ORCID for Mark Weal: ORCID iD orcid.org/0000-0001-6251-8786
ORCID for David Martin: ORCID iD orcid.org/0000-0003-0397-0769

Catalogue record

Date deposited: 17 Jul 2017 13:33
Last modified: 17 Dec 2019 02:01

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Contributors

Author: Briony, Jennifer Gray
Author: Mark Weal ORCID iD
Author: David Martin ORCID iD

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