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Machine agency in Human-Machine networks; impacts and trust implications

Machine agency in Human-Machine networks; impacts and trust implications
Machine agency in Human-Machine networks; impacts and trust implications
We live in an emerging hyper-connected era in which people are in contact and interacting with an increasing number of other people and devices. Increasingly, modern IT systems form networks of humans and machines that interact with one another. As machines take a more active role in such networks, they exert an increasing level of influence on other participants. We review the existing literature on agency and propose a definition of agency that is practical for describing the capabilities and impact human and machine actors may have in a human-machine network. On this basis, we discuss and demonstrate the im-pact and trust implications for machine actors in human-machine networks for emergency decision support, healthcare and future smart homes. We maintain that machine agency not only facilitates human to machine trust, but also inter-personal trust; and that trust must develop to be able to seize the full potential of future technology.
96-106
Springer Verlag
Engen, Vegard
5ab4f73a-6cb5-4a58-9d89-ebced3182962
Pickering, Brian
225088d0-729e-4f17-afe2-1ad1193ccae6
Walland, Paul
ee411ac1-9ebc-4513-a691-a3b95b599d7f
Engen, Vegard
5ab4f73a-6cb5-4a58-9d89-ebced3182962
Pickering, Brian
225088d0-729e-4f17-afe2-1ad1193ccae6
Walland, Paul
ee411ac1-9ebc-4513-a691-a3b95b599d7f

Engen, Vegard, Pickering, Brian and Walland, Paul (2016) Machine agency in Human-Machine networks; impacts and trust implications. In Human-Computer Interaction. Novel User Experiences: 18th International Conference, HCI International 2016, Toronto, ON, Canada, July 17-22, 2016. Proceedings, Part III. vol. 9733, Springer Verlag. pp. 96-106 . (doi:10.1007/978-3-319-39513-5_9).

Record type: Conference or Workshop Item (Paper)

Abstract

We live in an emerging hyper-connected era in which people are in contact and interacting with an increasing number of other people and devices. Increasingly, modern IT systems form networks of humans and machines that interact with one another. As machines take a more active role in such networks, they exert an increasing level of influence on other participants. We review the existing literature on agency and propose a definition of agency that is practical for describing the capabilities and impact human and machine actors may have in a human-machine network. On this basis, we discuss and demonstrate the im-pact and trust implications for machine actors in human-machine networks for emergency decision support, healthcare and future smart homes. We maintain that machine agency not only facilitates human to machine trust, but also inter-personal trust; and that trust must develop to be able to seize the full potential of future technology.

Full text not available from this repository.

More information

Accepted/In Press date: 11 December 2015
e-pub ahead of print date: 19 June 2016
Published date: 17 July 2016
Venue - Dates: 2016 HCI international conference, Canada, 2016-07-17 - 2016-07-22

Identifiers

Local EPrints ID: 414270
URI: http://eprints.soton.ac.uk/id/eprint/414270
PURE UUID: 9a9d57da-de81-4de9-a378-3c01f83c32c5
ORCID for Brian Pickering: ORCID iD orcid.org/0000-0002-6815-2938

Catalogue record

Date deposited: 21 Sep 2017 16:31
Last modified: 17 Dec 2019 01:40

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