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A review of implementation of behavioural aspects in the application of OR in healthcare

A review of implementation of behavioural aspects in the application of OR in healthcare
A review of implementation of behavioural aspects in the application of OR in healthcare
This paper presents a survey of the literature on the application of Operational Research (OR) in healthcare, with a particular focus on behavioural considerations. In order to explore the extent to which behavioural aspects are included, we perform a search of the most relevant OR journals for articles with content related to the representation of behaviour in models, evidence of behavioural change using models, and the impact on organisations beyond the use of a model. A detailed analysis of 130 articles is presented and shows that the majority are focused on improving service delivery at an organisational level. The most common OR methods depicting behaviour are simulation and qualitative methods, but there is evidence of the use across a range of methods. However, in many cases, authors do not necessarily acknowledge the behavioural aspects in their papers. Given many aspects of healthcare are influenced by human behaviour, it is important that that future work makes more explicit the assumptions used to represent behaviour, test the sensitivity of models to different behavioural assumptions, and offer more information about how users employ models to make decisions.
0160-5682
Kunc, Martin
0b254052-f9f5-49f9-ac0b-148c257ba412
Harper, Paul R
8cba8a2d-4088-4112-abc9-da6100e414b9
Katsikopoulos, Konstantinos
b97c23d9-8b24-4225-8da4-be7ac2a14fba
Kunc, Martin
0b254052-f9f5-49f9-ac0b-148c257ba412
Harper, Paul R
8cba8a2d-4088-4112-abc9-da6100e414b9
Katsikopoulos, Konstantinos
b97c23d9-8b24-4225-8da4-be7ac2a14fba

Kunc, Martin, Harper, Paul R and Katsikopoulos, Konstantinos (2018) A review of implementation of behavioural aspects in the application of OR in healthcare. Journal of the Operational Research Society. (doi:10.1080/01605682.2018.1489355).

Record type: Article

Abstract

This paper presents a survey of the literature on the application of Operational Research (OR) in healthcare, with a particular focus on behavioural considerations. In order to explore the extent to which behavioural aspects are included, we perform a search of the most relevant OR journals for articles with content related to the representation of behaviour in models, evidence of behavioural change using models, and the impact on organisations beyond the use of a model. A detailed analysis of 130 articles is presented and shows that the majority are focused on improving service delivery at an organisational level. The most common OR methods depicting behaviour are simulation and qualitative methods, but there is evidence of the use across a range of methods. However, in many cases, authors do not necessarily acknowledge the behavioural aspects in their papers. Given many aspects of healthcare are influenced by human behaviour, it is important that that future work makes more explicit the assumptions used to represent behaviour, test the sensitivity of models to different behavioural assumptions, and offer more information about how users employ models to make decisions.

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Accepted/In Press date: 31 May 2018
e-pub ahead of print date: 18 November 2018

Identifiers

Local EPrints ID: 421620
URI: http://eprints.soton.ac.uk/id/eprint/421620
ISSN: 0160-5682
PURE UUID: 527e577d-c2db-4bec-9641-e457f1d77122
ORCID for Martin Kunc: ORCID iD orcid.org/0000-0002-3411-4052
ORCID for Konstantinos Katsikopoulos: ORCID iD orcid.org/0000-0002-9572-1980

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Date deposited: 18 Jun 2018 16:30
Last modified: 28 Apr 2022 04:08

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Contributors

Author: Martin Kunc ORCID iD
Author: Paul R Harper

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