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Seeing (movement) is believing: the effect of motion on perception of automatic systems performance

Seeing (movement) is believing: the effect of motion on perception of automatic systems performance
Seeing (movement) is believing: the effect of motion on perception of automatic systems performance

In this article, we report on one lab study and seven follow-up studies on a crowdsourcing platform designed to investigate the potential of animation cues to influence users’ perception of two smart systems: a handwriting recognition and a part-of-speech tagging system. Results from the first three studies indicate that animation cues can influence a participant’s perception of both systems’ performance. The subsequent three studies, designed to try and identify an explanation for this effect, suggest that this effect is related to the participants’ mental model of the smart system. The last two studies were designed to characterize the effect more in detail, and they revealed that different amounts of animation do not seem to create substantial differences and that the effect persists even when the system’s performance decreases, but only when the difference in performance level between the systems being compared is small.

0737-0024
García García, Pedro
2579cee9-5b20-4e86-a89d-177426fc4312
Costanza, Enrico
0868f119-c42e-4b5f-905f-fe98c1beeded
Verame, Jhim
9a0a8f2f-071f-44d0-bfb3-d44f1ee0279a
Nowacka, Diana
63886727-9406-4a74-9e61-ef6d8b129429
Ramchurn, Sarvapali D.
1d62ae2a-a498-444e-912d-a6082d3aaea3
García García, Pedro
2579cee9-5b20-4e86-a89d-177426fc4312
Costanza, Enrico
0868f119-c42e-4b5f-905f-fe98c1beeded
Verame, Jhim
9a0a8f2f-071f-44d0-bfb3-d44f1ee0279a
Nowacka, Diana
63886727-9406-4a74-9e61-ef6d8b129429
Ramchurn, Sarvapali D.
1d62ae2a-a498-444e-912d-a6082d3aaea3

García García, Pedro, Costanza, Enrico, Verame, Jhim, Nowacka, Diana and Ramchurn, Sarvapali D. (2018) Seeing (movement) is believing: the effect of motion on perception of automatic systems performance. Human-Computer Interaction. (doi:10.1080/07370024.2018.1453815).

Record type: Article

Abstract

In this article, we report on one lab study and seven follow-up studies on a crowdsourcing platform designed to investigate the potential of animation cues to influence users’ perception of two smart systems: a handwriting recognition and a part-of-speech tagging system. Results from the first three studies indicate that animation cues can influence a participant’s perception of both systems’ performance. The subsequent three studies, designed to try and identify an explanation for this effect, suggest that this effect is related to the participants’ mental model of the smart system. The last two studies were designed to characterize the effect more in detail, and they revealed that different amounts of animation do not seem to create substantial differences and that the effect persists even when the system’s performance decreases, but only when the difference in performance level between the systems being compared is small.

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More information

e-pub ahead of print date: 12 April 2018

Identifiers

Local EPrints ID: 422967
URI: https://eprints.soton.ac.uk/id/eprint/422967
ISSN: 0737-0024
PURE UUID: 43bb25df-bfab-4695-8d5e-3ebf52c02d26
ORCID for Sarvapali D. Ramchurn: ORCID iD orcid.org/0000-0001-9686-4302

Catalogue record

Date deposited: 08 Aug 2018 16:31
Last modified: 09 Aug 2018 00:33

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Contributors

Author: Pedro García García
Author: Enrico Costanza
Author: Jhim Verame
Author: Diana Nowacka
Author: Sarvapali D. Ramchurn ORCID iD

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