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A dimensional analysis of stakeholder saliences in the assessment of project outcomes

A dimensional analysis of stakeholder saliences in the assessment of project outcomes
A dimensional analysis of stakeholder saliences in the assessment of project outcomes
Driven by an interest in developing a deeper understanding of stakeholder interests, this study undertakes a dimensional analysis of how different stakeholders assess project outcomes. Most importantly, in our analysis, we take into consideration the largely unaccounted-for conceptual difference between project success and project failure. Data were collected over a two-year period (between 2013 and 2015) from 1631 project stakeholders in nine countries. We analysed the survey data using three-way Multidimensional Scaling. We found that most project stakeholders tend to be more specific in their assessment of project success than when assessing project failure. We also found that most stakeholders attached maximal and different levels of importance to different dimensions of project outcomes. In particular, we found that when assessing project “success”, project stakeholders appear more focused on project effectiveness. On the other hand, when assessing project “failure”, project stakeholders appear more focused on efficiency. Understanding how stakeholders assess and prioritise project outcomes is of particular interest to project managers as it enables them develop a clearer understanding of individual interests of various stakeholders. For stakeholders themselves, such an understanding helps limit possible disruptions to the project emanating from contesting decisions made by the project manager.
Stakeholder; Project outcomes; Scale development.
0953-7287
1
Chipulu, Maxwell
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Ojiako, U.
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Marshall, Alasdair
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Williams, Terence
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Bititci, U.
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Mota, C.
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Shou, Yongyi
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Thomas, Ashish
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El Dirani, Ali
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Maguire, Stuart
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Stemati, Teta
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Chipulu, Maxwell
12545803-0d1f-4a37-b2d2-f0d21165205e
Ojiako, U.
57665e2d-6fe4-4585-ad0f-e76a55d81539
Marshall, Alasdair
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Williams, Terence
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Bititci, U.
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Mota, C.
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Shou, Yongyi
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Thomas, Ashish
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El Dirani, Ali
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Maguire, Stuart
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Stemati, Teta
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Chipulu, Maxwell, Ojiako, U., Marshall, Alasdair, Williams, Terence, Bititci, U., Mota, C., Shou, Yongyi, Thomas, Ashish, El Dirani, Ali, Maguire, Stuart and Stemati, Teta (2019) A dimensional analysis of stakeholder saliences in the assessment of project outcomes. Production Planning & Control, 1. (doi:10.1080/09537287.2019.1567859).

Record type: Article

Abstract

Driven by an interest in developing a deeper understanding of stakeholder interests, this study undertakes a dimensional analysis of how different stakeholders assess project outcomes. Most importantly, in our analysis, we take into consideration the largely unaccounted-for conceptual difference between project success and project failure. Data were collected over a two-year period (between 2013 and 2015) from 1631 project stakeholders in nine countries. We analysed the survey data using three-way Multidimensional Scaling. We found that most project stakeholders tend to be more specific in their assessment of project success than when assessing project failure. We also found that most stakeholders attached maximal and different levels of importance to different dimensions of project outcomes. In particular, we found that when assessing project “success”, project stakeholders appear more focused on project effectiveness. On the other hand, when assessing project “failure”, project stakeholders appear more focused on efficiency. Understanding how stakeholders assess and prioritise project outcomes is of particular interest to project managers as it enables them develop a clearer understanding of individual interests of various stakeholders. For stakeholders themselves, such an understanding helps limit possible disruptions to the project emanating from contesting decisions made by the project manager.

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Chipulu et al 2018 A dimensional analysis of stakeholder saliences in the assessment of project outcomes_PPC - Accepted Manuscript
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Accepted/In Press date: 10 September 2018
e-pub ahead of print date: 11 June 2019
Keywords: Stakeholder; Project outcomes; Scale development.

Identifiers

Local EPrints ID: 424243
URI: https://eprints.soton.ac.uk/id/eprint/424243
ISSN: 0953-7287
PURE UUID: 91058936-c145-4c27-a9fc-9c493000263d
ORCID for Maxwell Chipulu: ORCID iD orcid.org/0000-0002-0139-6188

Catalogue record

Date deposited: 05 Oct 2018 11:35
Last modified: 03 Dec 2019 05:12

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Contributors

Author: Maxwell Chipulu ORCID iD
Author: U. Ojiako
Author: Terence Williams
Author: U. Bititci
Author: C. Mota
Author: Yongyi Shou
Author: Ashish Thomas
Author: Ali El Dirani
Author: Stuart Maguire
Author: Teta Stemati

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