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Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing

Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing
Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing

The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an international air cargo operator. Researchers recorded the activities of agents operating within the six key areas over three outbound and two inbound flights. Three networks (i.e. social, information and task) were created for four key phases of flight: (i) pre-flight checks and engines start (ii) taxi, take-off and assent, (iii) descent, landing and taxi, and (iv) park and shut down. The networks represent a ‘work audit’ of short-haul cargo operations, which enabled a detailed understanding of the interactions and connections within the current system. Implications for the future of distributed crewing concepts are discussed. Practitioner Summary: An analysis of the aviation system was undertaken using the amalgamated data from three outbound and two inbound flights. These analyses show the social, information and task interactions for cargo operations. This has been used to specify requirements for future distributed crewing options.

aviation, distributed cognition, EAST method, networks, System of systems
0014-0139
138-155
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Plant, Katherine L.
3638555a-f2ca-4539-962c-422686518a78
Revell, Kirsten M.A.
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Griffin, Thomas G.C.
3a664464-6c7c-4b28-9853-06083f9d20b6
Moffat, Scott
5ace5326-bf92-4337-89d3-42b17cb389ab
Stanton, Maggie
0b8d60d3-2bf5-4562-954e-95f27713f6e5
Stanton, Neville A.
351a44ab-09a0-422a-a738-01df1fe0fadd
Plant, Katherine L.
3638555a-f2ca-4539-962c-422686518a78
Revell, Kirsten M.A.
e80fedfc-3022-45b5-bcea-5a19d5d28ea0
Griffin, Thomas G.C.
3a664464-6c7c-4b28-9853-06083f9d20b6
Moffat, Scott
5ace5326-bf92-4337-89d3-42b17cb389ab
Stanton, Maggie
0b8d60d3-2bf5-4562-954e-95f27713f6e5

Stanton, Neville A., Plant, Katherine L., Revell, Kirsten M.A., Griffin, Thomas G.C., Moffat, Scott and Stanton, Maggie (2019) Distributed cognition in aviation operations: a gate-to-gate study with implications for distributed crewing. Ergonomics, 62 (2), 138-155. (doi:10.1080/00140139.2018.1520917).

Record type: Article

Abstract

The network analysis method, Event Analysis of Systemic Teamwork (EAST), was used to examine routine aviation operations from multiple perspectives from six key areas (i.e. Dispatch, ATC, ATM, Maintenance, Loading, and the Cockpit). Data was collected over a five-day observational field trial at an international air cargo operator. Researchers recorded the activities of agents operating within the six key areas over three outbound and two inbound flights. Three networks (i.e. social, information and task) were created for four key phases of flight: (i) pre-flight checks and engines start (ii) taxi, take-off and assent, (iii) descent, landing and taxi, and (iv) park and shut down. The networks represent a ‘work audit’ of short-haul cargo operations, which enabled a detailed understanding of the interactions and connections within the current system. Implications for the future of distributed crewing concepts are discussed. Practitioner Summary: An analysis of the aviation system was undertaken using the amalgamated data from three outbound and two inbound flights. These analyses show the social, information and task interactions for cargo operations. This has been used to specify requirements for future distributed crewing options.

Full text not available from this repository.

More information

Accepted/In Press date: 4 September 2018
e-pub ahead of print date: 15 November 2018
Published date: 2019
Keywords: aviation, distributed cognition, EAST method, networks, System of systems

Identifiers

Local EPrints ID: 426937
URI: http://eprints.soton.ac.uk/id/eprint/426937
ISSN: 0014-0139
PURE UUID: 6820a91f-9318-45bd-893c-5aada40248e0
ORCID for Neville A. Stanton: ORCID iD orcid.org/0000-0002-8562-3279
ORCID for Katherine L. Plant: ORCID iD orcid.org/0000-0002-4532-2818

Catalogue record

Date deposited: 18 Dec 2018 17:30
Last modified: 07 Oct 2020 04:36

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