The University of Southampton
University of Southampton Institutional Repository

Collecting data via instant messaging interview and face-to-face interview: the two authors reflections

Collecting data via instant messaging interview and face-to-face interview: the two authors reflections
Collecting data via instant messaging interview and face-to-face interview: the two authors reflections
The rise of digital communication has not only affected the way people in societies interact but also, it offers opportunities for researchers to interact with research participants. In previous years when telephone and email became the trending mode of communication, researchers started to employ telephone and email as the new tools for data collection. Nowadays, many people engage with instant messaging communication. Hence, this form of communication is an opportunity for researchers to explore as a mode for interview data collection. Nonetheless, instant messaging and face-to-face interactions are different in nature. Hence, it is worth understanding the affordances and the challenges of employing instant messaging interview (IMI) in comparison to face-to-face interview (FTFI) data collection mode. This paper draws on two authors’ experiences of collecting qualitative data via IMI and FTFI. Findings of the study show that IMI and FTFI offer different affordances in the planning, executing and processing of data collection. The insights from the encounters inform other qualitative researchers in making decisions regarding the best methods available for their studies.
: Instant messaging interview, Face-to-face interview , Data collection
Binti A. Rahman, Aida
ed4792fb-7f6b-47ca-96f3-631659e6266b
Harun, Fairuz Ain
a9e3c0bb-09c6-4692-b14a-6a429830ea0d
Woollard, John
85f363e3-9708-4740-acf7-3fe0d1845001
Binti A. Rahman, Aida
ed4792fb-7f6b-47ca-96f3-631659e6266b
Harun, Fairuz Ain
a9e3c0bb-09c6-4692-b14a-6a429830ea0d
Woollard, John
85f363e3-9708-4740-acf7-3fe0d1845001

Binti A. Rahman, Aida, Harun, Fairuz Ain and Woollard, John (2019) Collecting data via instant messaging interview and face-to-face interview: the two authors reflections. INTED 2019: The 13th annual International Technology, Education and Development Conference,, Valencia, Spain. 11 - 13 Mar 2019. 8 pp . (In Press)

Record type: Conference or Workshop Item (Paper)

Abstract

The rise of digital communication has not only affected the way people in societies interact but also, it offers opportunities for researchers to interact with research participants. In previous years when telephone and email became the trending mode of communication, researchers started to employ telephone and email as the new tools for data collection. Nowadays, many people engage with instant messaging communication. Hence, this form of communication is an opportunity for researchers to explore as a mode for interview data collection. Nonetheless, instant messaging and face-to-face interactions are different in nature. Hence, it is worth understanding the affordances and the challenges of employing instant messaging interview (IMI) in comparison to face-to-face interview (FTFI) data collection mode. This paper draws on two authors’ experiences of collecting qualitative data via IMI and FTFI. Findings of the study show that IMI and FTFI offer different affordances in the planning, executing and processing of data collection. The insights from the encounters inform other qualitative researchers in making decisions regarding the best methods available for their studies.

Text
190116Paper ID 482_Collecting data via IMI and FTFI_INTED 2019 - Accepted Manuscript
Download (41kB)

More information

Submitted date: 16 January 2019
Accepted/In Press date: 1 February 2019
Venue - Dates: INTED 2019: The 13th annual International Technology, Education and Development Conference,, Valencia, Spain, 2019-03-11 - 2019-03-13
Related URLs:
Keywords: : Instant messaging interview, Face-to-face interview , Data collection

Identifiers

Local EPrints ID: 427628
URI: https://eprints.soton.ac.uk/id/eprint/427628
PURE UUID: 65734660-f076-424f-bbf5-2a1d5ac109a9

Catalogue record

Date deposited: 04 Feb 2019 17:30
Last modified: 14 Mar 2019 05:01

Export record

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of https://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×