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Managing customers' expectations in E-era: a research on automobile industry

Managing customers' expectations in E-era: a research on automobile industry
Managing customers' expectations in E-era: a research on automobile industry
Excel Books
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d
Dhar, Upinder
Dhar, Santosh
Agarwal, Richa
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d
Dhar, Upinder
Dhar, Santosh
Agarwal, Richa

Shukla, Paurav (2004) Managing customers' expectations in E-era: a research on automobile industry. In, Dhar, Upinder, Dhar, Santosh and Agarwal, Richa (eds.) Changing Trends in Management: Challenges and Opportunities. Excel Books.

Record type: Book Section

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More information

Published date: 2004

Identifiers

Local EPrints ID: 429411
URI: http://eprints.soton.ac.uk/id/eprint/429411
PURE UUID: edd9d2c8-ccef-4cda-a4fd-ed686a32f88f
ORCID for Paurav Shukla: ORCID iD orcid.org/0000-0003-1957-8622

Catalogue record

Date deposited: 27 Mar 2019 17:30
Last modified: 10 Nov 2021 03:57

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Contributors

Author: Paurav Shukla ORCID iD
Editor: Upinder Dhar
Editor: Santosh Dhar
Editor: Richa Agarwal

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