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Competitive intelligence and firm's performance in emerging markets: An exploratory study in India

Competitive intelligence and firm's performance in emerging markets: An exploratory study in India
Competitive intelligence and firm's performance in emerging markets: An exploratory study in India

Purpose: This paper aims to explore the impact of competitive intelligence (CI) practices on the firm's performance in the emerging market context of India. The paper seeks to answer the following questions: do CI activities have an impact on the market performance of Indian firms? If so, what are the macro and micro environmental drivers of CI for Indian firms? How are CI activities organized within Indian firms? How is the usage and dissemination of CI taking place within Indian firms? Design/methodology/approach: The study used a stratified sample developed from a variety of mailing lists focusing on Indian firms. The study employed a cross-sectional, survey-based methodology. Findings: The study identifies two key aspects: Indian firms that exhibit higher levels of CI activities indeed achieve better financial performance results; and the current level of CI activities in Indian firms is at a moderate level, thereby suggesting an opportunity for using and implementing more sophisticated CI techniques. Practical implications: The findings of this study should assist local and foreign managers in having a more informed understanding of CI activities in the Indian marketplace. Additionally, these findings provide directives to managers regarding the untapped opportunities and potential that CI can offer in a highly volatile and rapidly changing market scenario. Originality/value: This is the first study that empirically investigates the relationship between the level of CI activities and firm performance in an emerging market context. It is also the first study of its kind that explores the current state of CI practices in the Indian market.

Business performance, Competitive intelligence, Competitive strategy, Emerging markets, Firm performance, India
0885-8624
242-254
Adidam, Phani Tej
982d0886-e785-4750-84c2-75e47c83ed94
Banerjee, Madhumita
aa2f5228-6b0c-409b-abfe-5d141b9285bc
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d
Adidam, Phani Tej
982d0886-e785-4750-84c2-75e47c83ed94
Banerjee, Madhumita
aa2f5228-6b0c-409b-abfe-5d141b9285bc
Shukla, Paurav
d3acd968-350b-40cf-890b-12c2e7aaa49d

Adidam, Phani Tej, Banerjee, Madhumita and Shukla, Paurav (2012) Competitive intelligence and firm's performance in emerging markets: An exploratory study in India. Journal of Business and Industrial Marketing, 27 (3), 242-254. (doi:10.1108/08858621211207252).

Record type: Article

Abstract

Purpose: This paper aims to explore the impact of competitive intelligence (CI) practices on the firm's performance in the emerging market context of India. The paper seeks to answer the following questions: do CI activities have an impact on the market performance of Indian firms? If so, what are the macro and micro environmental drivers of CI for Indian firms? How are CI activities organized within Indian firms? How is the usage and dissemination of CI taking place within Indian firms? Design/methodology/approach: The study used a stratified sample developed from a variety of mailing lists focusing on Indian firms. The study employed a cross-sectional, survey-based methodology. Findings: The study identifies two key aspects: Indian firms that exhibit higher levels of CI activities indeed achieve better financial performance results; and the current level of CI activities in Indian firms is at a moderate level, thereby suggesting an opportunity for using and implementing more sophisticated CI techniques. Practical implications: The findings of this study should assist local and foreign managers in having a more informed understanding of CI activities in the Indian marketplace. Additionally, these findings provide directives to managers regarding the untapped opportunities and potential that CI can offer in a highly volatile and rapidly changing market scenario. Originality/value: This is the first study that empirically investigates the relationship between the level of CI activities and firm performance in an emerging market context. It is also the first study of its kind that explores the current state of CI practices in the Indian market.

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More information

Published date: 1 February 2012
Keywords: Business performance, Competitive intelligence, Competitive strategy, Emerging markets, Firm performance, India

Identifiers

Local EPrints ID: 429510
URI: https://eprints.soton.ac.uk/id/eprint/429510
ISSN: 0885-8624
PURE UUID: b20efd6e-69b9-4189-97d7-a9ad353e9acb
ORCID for Paurav Shukla: ORCID iD orcid.org/0000-0003-1957-8622

Catalogue record

Date deposited: 28 Mar 2019 17:30
Last modified: 05 Nov 2019 01:21

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