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Uncertainty during new disease outbreaks in Wikipedia

Uncertainty during new disease outbreaks in Wikipedia
Uncertainty during new disease outbreaks in Wikipedia
Wikipedia relies on a community of editors who construct articles related to various topics such as new disease outbreaks. New disease outbreaks are often characterized by emergent and changing information which, in turn, require Wikipedia editors to spend time and effort to retrieve and understand information that is sometimes ambiguous, complex, and contradictory. This makes a good case study for identifying different types of uncertainty, as well as delineating strategies for managing uncertainty. Despite recent research that explores how the general population expresses uncertainty during crisis events on social media platforms, limited work has focused explicitly on how Wikipedia editors express uncertainty while editing articles when knowledge or background information is either incomplete or unknown. Thus, the goals of this study are to identify types of uncertainty expressed by Wikipedia editors during new disease outbreaks, and examine different strategies deployed by Wikipedia editors to manage uncertainty. Our findings may be used to build a theoretically and empirically-driven framework to better understand and manage uncertainty on Wikipedia.
38-46
AAAI
Al Tamime, Reham, Fares Fayez
bb5c8080-80e5-49ef-b649-c53d08e8c088
Giordano, Richard
13c61925-de2b-48ae-beab-6aedac3ed14c
Hall, Wendy
11f7f8db-854c-4481-b1ae-721a51d8790c
Al Tamime, Reham, Fares Fayez
bb5c8080-80e5-49ef-b649-c53d08e8c088
Giordano, Richard
13c61925-de2b-48ae-beab-6aedac3ed14c
Hall, Wendy
11f7f8db-854c-4481-b1ae-721a51d8790c

Al Tamime, Reham, Fares Fayez, Giordano, Richard and Hall, Wendy (2019) Uncertainty during new disease outbreaks in Wikipedia. In Proceedings of the Thirteenth International AAAI Conference on Web and Social Media (ICWSM 2019). vol. Vol 13(01), AAAI. pp. 38-46 .

Record type: Conference or Workshop Item (Paper)

Abstract

Wikipedia relies on a community of editors who construct articles related to various topics such as new disease outbreaks. New disease outbreaks are often characterized by emergent and changing information which, in turn, require Wikipedia editors to spend time and effort to retrieve and understand information that is sometimes ambiguous, complex, and contradictory. This makes a good case study for identifying different types of uncertainty, as well as delineating strategies for managing uncertainty. Despite recent research that explores how the general population expresses uncertainty during crisis events on social media platforms, limited work has focused explicitly on how Wikipedia editors express uncertainty while editing articles when knowledge or background information is either incomplete or unknown. Thus, the goals of this study are to identify types of uncertainty expressed by Wikipedia editors during new disease outbreaks, and examine different strategies deployed by Wikipedia editors to manage uncertainty. Our findings may be used to build a theoretically and empirically-driven framework to better understand and manage uncertainty on Wikipedia.

Full text not available from this repository.

More information

Accepted/In Press date: 17 March 2019
Published date: 7 June 2019
Additional Information: ISSN 2334-0770

Identifiers

Local EPrints ID: 432906
URI: https://eprints.soton.ac.uk/id/eprint/432906
PURE UUID: 33c1f1f0-3cbd-4c73-a10f-04ca297c5dbb
ORCID for Richard Giordano: ORCID iD orcid.org/0000-0002-2997-9502
ORCID for Wendy Hall: ORCID iD orcid.org/0000-0003-4327-7811

Catalogue record

Date deposited: 31 Jul 2019 16:30
Last modified: 22 Oct 2019 00:58

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