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PROMISING THE DREAM: Changing destination image of London through the effect of website place

PROMISING THE DREAM: Changing destination image of London through the effect of website place
PROMISING THE DREAM: Changing destination image of London through the effect of website place
Drawing on theories of place identity and social identity, this study aims to fill a gap in place identity studies regarding the effect of a place website on the destination image of customers/visitors/tourists. The research addresses three questions: (1) what are the main impacts of tourists' attitude on place identity and the place website, (2) what are the factors that influence destination image, and (3) what are the main impacts of a favorable destination image? The favorability of a destination image is reflected by the extent to which visitors positively regard that place website. Results reveal the importance of the destination image in enhancing the intention to revisit and recommend. Also, visitors' satisfaction impacts on their intention to revisit and recommend the place. Significant implications for place managers and researchers are highlighted.
destination image, place website, place identity, satisfaction, intention to revisit, intention to recommend
0148-2963
97-110
Foroudi, Pantea
c237afb7-4c2a-4b96-87c4-4263f2c49ce8
Akarsu, Tugra
55dfe523-451c-47d2-a912-4beca0c1dced
Ageeva, Elena
905060b2-4a4a-43a5-8cd6-ef9ce6b0888d
Foroudi, Mohammad M.
bd19429d-a83a-44eb-af8b-e278d38c72f7
Dennis, Charles
5e218bff-7d6a-41eb-867e-e13727bf7103
Melewar, T.C
6ae3581f-e9db-4405-8d94-2e0225d096f2
Foroudi, Pantea
c237afb7-4c2a-4b96-87c4-4263f2c49ce8
Akarsu, Tugra
55dfe523-451c-47d2-a912-4beca0c1dced
Ageeva, Elena
905060b2-4a4a-43a5-8cd6-ef9ce6b0888d
Foroudi, Mohammad M.
bd19429d-a83a-44eb-af8b-e278d38c72f7
Dennis, Charles
5e218bff-7d6a-41eb-867e-e13727bf7103
Melewar, T.C
6ae3581f-e9db-4405-8d94-2e0225d096f2

Foroudi, Pantea, Akarsu, Tugra, Ageeva, Elena, Foroudi, Mohammad M., Dennis, Charles and Melewar, T.C (2018) PROMISING THE DREAM: Changing destination image of London through the effect of website place. Journal of Business Research, 83, 97-110. (doi:10.1016/j.jbusres.2017.10.003).

Record type: Article

Abstract

Drawing on theories of place identity and social identity, this study aims to fill a gap in place identity studies regarding the effect of a place website on the destination image of customers/visitors/tourists. The research addresses three questions: (1) what are the main impacts of tourists' attitude on place identity and the place website, (2) what are the factors that influence destination image, and (3) what are the main impacts of a favorable destination image? The favorability of a destination image is reflected by the extent to which visitors positively regard that place website. Results reveal the importance of the destination image in enhancing the intention to revisit and recommend. Also, visitors' satisfaction impacts on their intention to revisit and recommend the place. Significant implications for place managers and researchers are highlighted.

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More information

Accepted/In Press date: 4 October 2017
e-pub ahead of print date: 12 October 2017
Published date: February 2018
Keywords: destination image, place website, place identity, satisfaction, intention to revisit, intention to recommend

Identifiers

Local EPrints ID: 434364
URI: http://eprints.soton.ac.uk/id/eprint/434364
ISSN: 0148-2963
PURE UUID: 8dc44ace-cdc6-4232-bec0-d1f1a0e4acd5
ORCID for Tugra Akarsu: ORCID iD orcid.org/0000-0003-0491-3707

Catalogue record

Date deposited: 20 Sep 2019 16:30
Last modified: 26 Nov 2021 03:20

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Contributors

Author: Pantea Foroudi
Author: Tugra Akarsu ORCID iD
Author: Elena Ageeva
Author: Mohammad M. Foroudi
Author: Charles Dennis
Author: T.C Melewar

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