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Competitor intelligence and product innovation: The role of open-mindedness and interfunctional coordination

Competitor intelligence and product innovation: The role of open-mindedness and interfunctional coordination
Competitor intelligence and product innovation: The role of open-mindedness and interfunctional coordination
Drawing on the central theme of open innovation
and the inbound flow of knowledge for improving a firm’s innovation
performance, this research investigates the application
of external knowledge (i.e., competitor intelligence) in product
innovation through the mediators of interfunctional coordination
and open-mindness. We examine the joint moderating effect of
environmental uncertainty on results obtained from survey data
involving 284 executives from Chinese small- and medium-sized
enterprises (SMEs) within the information technology. Our results
reveal that competitor intelligence has a positive and direct effect on
product innovation and relationships can be further strengthened
by interfunctional coordination and open-mindedness. In testing
their interaction with dynamic external environments, we found
that the level of environmental uncertainty interacts positively with
open-mindedness, but negatively with the effect of interfunctional
coordination on product innovation. We conclude that by building
openly innovative and knowledge sharing culture, SME managers
can improve their product innovation performance by obtaining
and processing external knowledge relating to competitors. This
article contributes to the open innovation literature, advancing
understanding of the inflow of external knowledge for innovative
output and, more importantly, sheds light on the research of open
innovation practices in SMEs from emerging economies.
0018-9391
1-15
Lin, Fenfang
d2d0fe76-3e6f-488b-94c2-6b0f4c9f08eb
Evans, Richard David
4d1f1a7d-736b-4cd6-80e8-1d29f38e64eb
Kharel, Rupak
6e0fcccc-6804-4a58-a39d-36245af22528
Williams, Richard A.
cd087c90-1447-420a-bef8-ed4d1c97ad73
Lin, Fenfang
d2d0fe76-3e6f-488b-94c2-6b0f4c9f08eb
Evans, Richard David
4d1f1a7d-736b-4cd6-80e8-1d29f38e64eb
Kharel, Rupak
6e0fcccc-6804-4a58-a39d-36245af22528
Williams, Richard A.
cd087c90-1447-420a-bef8-ed4d1c97ad73

Lin, Fenfang, Evans, Richard David, Kharel, Rupak and Williams, Richard A. (2019) Competitor intelligence and product innovation: The role of open-mindedness and interfunctional coordination. IEEE Transactions on Engineering Management, 1-15. (doi:10.1109/TEM.2019.2943359).

Record type: Article

Abstract

Drawing on the central theme of open innovation
and the inbound flow of knowledge for improving a firm’s innovation
performance, this research investigates the application
of external knowledge (i.e., competitor intelligence) in product
innovation through the mediators of interfunctional coordination
and open-mindness. We examine the joint moderating effect of
environmental uncertainty on results obtained from survey data
involving 284 executives from Chinese small- and medium-sized
enterprises (SMEs) within the information technology. Our results
reveal that competitor intelligence has a positive and direct effect on
product innovation and relationships can be further strengthened
by interfunctional coordination and open-mindedness. In testing
their interaction with dynamic external environments, we found
that the level of environmental uncertainty interacts positively with
open-mindedness, but negatively with the effect of interfunctional
coordination on product innovation. We conclude that by building
openly innovative and knowledge sharing culture, SME managers
can improve their product innovation performance by obtaining
and processing external knowledge relating to competitors. This
article contributes to the open innovation literature, advancing
understanding of the inflow of external knowledge for innovative
output and, more importantly, sheds light on the research of open
innovation practices in SMEs from emerging economies.

Text
Lin_2019_Competitor_Intelligence_Product_Innovation - Accepted Manuscript
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More information

Accepted/In Press date: 11 September 2019
e-pub ahead of print date: 18 October 2019
Published date: 2019

Identifiers

Local EPrints ID: 434913
URI: http://eprints.soton.ac.uk/id/eprint/434913
ISSN: 0018-9391
PURE UUID: 1bfa4cb0-aa4c-4359-b1eb-ce6756abcf2a
ORCID for Fenfang Lin: ORCID iD orcid.org/0000-0003-0807-5931

Catalogue record

Date deposited: 15 Oct 2019 16:30
Last modified: 18 Jul 2020 04:01

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