Singh, J. and Crisafulli, B. (2014) Managing online service recovery in subscription and non-subscription markets. Sarmaniotis, Christos (ed.) In 2nd International Conference on Contemporary Issues in Marketing (ICCMI 2014), June 18-20, Athens, Greece.
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Published date: 2014
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Local EPrints ID: 435878
URI: http://eprints.soton.ac.uk/id/eprint/435878
PURE UUID: 982ea92f-0cfc-42df-9782-bd68706a5358
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Date deposited: 22 Nov 2019 17:30
Last modified: 13 Dec 2021 03:36
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Contributors
Author:
J. Singh
Author:
B. Crisafulli
Editor:
Christos Sarmaniotis
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