Feeling better now: how sharing unsatisfactory health service experiences on social media influences consumer well-being
Feeling better now: how sharing unsatisfactory health service experiences on social media influences consumer well-being
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
El-Manstrly, Dahlia
b3c2c79a-7129-465e-8007-e79c00bf58e8
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
23 June 2017
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
El-Manstrly, Dahlia
b3c2c79a-7129-465e-8007-e79c00bf58e8
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B., El-Manstrly, Dahlia and Singh, Jaywant
(2017)
Feeling better now: how sharing unsatisfactory health service experiences on social media influences consumer well-being.
Frontiers in Service Conference, Fordham University, New York, United States.
22 - 25 Jun 2017.
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Conference or Workshop Item
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Published date: 23 June 2017
Venue - Dates:
Frontiers in Service Conference, Fordham University, New York, United States, 2017-06-22 - 2017-06-25
Identifiers
Local EPrints ID: 436737
URI: http://eprints.soton.ac.uk/id/eprint/436737
PURE UUID: 3a056591-5d81-48db-95f9-cb7fc4a5b22b
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Date deposited: 03 Jan 2020 11:06
Last modified: 13 Dec 2021 03:36
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Contributors
Author:
B. Crisafulli
Author:
Dahlia El-Manstrly
Author:
Jaywant Singh
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