Too little, too late? The effect of time and money on consumer responses to online service failures
Too little, too late? The effect of time and money on consumer responses to online service failures
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
24 June 2017
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
Singh, Jaywant and Crisafulli, B.
(2017)
Too little, too late? The effect of time and money on consumer responses to online service failures.
Frontiers in Service Conference, Fordham University, New York, United States.
22 - 25 Jun 2017.
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Conference or Workshop Item
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Published date: 24 June 2017
Venue - Dates:
Frontiers in Service Conference, Fordham University, New York, United States, 2017-06-22 - 2017-06-25
Identifiers
Local EPrints ID: 436740
URI: http://eprints.soton.ac.uk/id/eprint/436740
PURE UUID: bb6bf908-050d-4619-9255-c595f84ab5ad
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Date deposited: 03 Jan 2020 11:06
Last modified: 13 Dec 2021 03:36
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Contributors
Author:
Jaywant Singh
Author:
B. Crisafulli
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