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Too little, too late? The effect of time and money on consumer responses to online service failures

Too little, too late? The effect of time and money on consumer responses to online service failures
Too little, too late? The effect of time and money on consumer responses to online service failures
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24

Singh, Jaywant and Crisafulli, B. (2017) Too little, too late? The effect of time and money on consumer responses to online service failures. Frontiers in Service Conference, Fordham University, New York, United States. 22 - 25 Jun 2017.

Record type: Conference or Workshop Item (Paper)

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More information

Published date: 24 June 2017
Venue - Dates: Frontiers in Service Conference, Fordham University, New York, United States, 2017-06-22 - 2017-06-25

Identifiers

Local EPrints ID: 436740
URI: http://eprints.soton.ac.uk/id/eprint/436740
PURE UUID: bb6bf908-050d-4619-9255-c595f84ab5ad
ORCID for Jaywant Singh: ORCID iD orcid.org/0000-0002-0766-0162

Catalogue record

Date deposited: 03 Jan 2020 11:06
Last modified: 10 Nov 2021 04:00

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Contributors

Author: Jaywant Singh ORCID iD
Author: B. Crisafulli

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