‘Caring while Sharing': How CSR mitigates customer anger following unsatisfactory experiences with sharing services
‘Caring while Sharing': How CSR mitigates customer anger following unsatisfactory experiences with sharing services
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
14 February 2020
Singh, Jaywant
db6316ed-e404-4c5a-873c-6e97c94fe531
Crisafulli, B.
150dbcd8-a886-4dd0-af40-507c379fbc24
Singh, Jaywant and Crisafulli, B.
(2020)
‘Caring while Sharing': How CSR mitigates customer anger following unsatisfactory experiences with sharing services.
AMA Winter Conference 2020, Intercontinental Hotel, San Diego, California, United States.
14 - 16 Feb 2020.
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Conference or Workshop Item
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Accepted/In Press date: 5 December 2019
Published date: 14 February 2020
Venue - Dates:
AMA Winter Conference 2020, Intercontinental Hotel, San Diego, California, United States, 2020-02-14 - 2020-02-16
Identifiers
Local EPrints ID: 436755
URI: http://eprints.soton.ac.uk/id/eprint/436755
PURE UUID: 1f46c2de-f6e4-455d-beae-9d3040e66ec5
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Date deposited: 03 Jan 2020 17:30
Last modified: 13 Dec 2021 03:36
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Contributors
Author:
Jaywant Singh
Author:
B. Crisafulli
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