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A first-time investigation of psychosocial inclusivity in design: Inclusive supermarket design for older individuals

A first-time investigation of psychosocial inclusivity in design: Inclusive supermarket design for older individuals
A first-time investigation of psychosocial inclusivity in design: Inclusive supermarket design for older individuals
As a first-time investigation of 'psychosocial inclusivity' in design, this paper introduces and establishes the concept of psychosocially inclusive design, and explores it within the context of supermarket shopping for older individuals, as one instrumental activity of daily living. Inclusive design theory and practice have been predominantly concerned with issues of physical access, limiting its scope and relevance to the wider more complex psychosocial issues. Employing research triangulation and rigorous empirical investigations, this paper advances the fundamental understanding, extends the general research agenda, and pushes the current boundaries of inclusive design towards non-physical inclusion by identifying any possible psychosocial constructs. Four constructs, including 'cognitive', 'emotional', 'social', and 'value', were identified in the context of supermarket shopping through ethnographic interviews; creative workshop; and observations conducted with a total of 58 older individuals. The results may play a crucial role in establishing the theoretical foundations to the concept of psychosocial inclusivity in design.
psychosocial inclusivity, inclusive design, accessibility, supermarket shopping, older individuals
1748-3050
Lim, Yonghun
e301496c-3d51-4b5b-ae66-4c49ac9f18b8
Giacomin, Joseph
5dec3b31-d56a-4976-8eb1-af941fcf3526
Yin, Yuanyuan
cdb7e6d5-a9d9-4ecc-bbaa-a10ea4350f39
Nickpour, Farnaz
9071e539-12b5-42bc-a486-fbb5a0c22f3e
Lim, Yonghun
e301496c-3d51-4b5b-ae66-4c49ac9f18b8
Giacomin, Joseph
5dec3b31-d56a-4976-8eb1-af941fcf3526
Yin, Yuanyuan
cdb7e6d5-a9d9-4ecc-bbaa-a10ea4350f39
Nickpour, Farnaz
9071e539-12b5-42bc-a486-fbb5a0c22f3e

Lim, Yonghun, Giacomin, Joseph, Yin, Yuanyuan and Nickpour, Farnaz (2020) A first-time investigation of psychosocial inclusivity in design: Inclusive supermarket design for older individuals. Journal of Design Research, 17 (2/3/4). (doi:10.1504/JDR.2019.10025040).

Record type: Article

Abstract

As a first-time investigation of 'psychosocial inclusivity' in design, this paper introduces and establishes the concept of psychosocially inclusive design, and explores it within the context of supermarket shopping for older individuals, as one instrumental activity of daily living. Inclusive design theory and practice have been predominantly concerned with issues of physical access, limiting its scope and relevance to the wider more complex psychosocial issues. Employing research triangulation and rigorous empirical investigations, this paper advances the fundamental understanding, extends the general research agenda, and pushes the current boundaries of inclusive design towards non-physical inclusion by identifying any possible psychosocial constructs. Four constructs, including 'cognitive', 'emotional', 'social', and 'value', were identified in the context of supermarket shopping through ethnographic interviews; creative workshop; and observations conducted with a total of 58 older individuals. The results may play a crucial role in establishing the theoretical foundations to the concept of psychosocial inclusivity in design.

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Accepted/In Press date: 25 July 2019
e-pub ahead of print date: 11 March 2020
Keywords: psychosocial inclusivity, inclusive design, accessibility, supermarket shopping, older individuals

Identifiers

Local EPrints ID: 437360
URI: http://eprints.soton.ac.uk/id/eprint/437360
ISSN: 1748-3050
PURE UUID: 3272cccd-66c8-4a98-bde3-a7e7f27de73f
ORCID for Yuanyuan Yin: ORCID iD orcid.org/0000-0002-2109-0135

Catalogue record

Date deposited: 24 Jan 2020 17:33
Last modified: 29 Nov 2022 02:42

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Contributors

Author: Yonghun Lim
Author: Joseph Giacomin
Author: Yuanyuan Yin ORCID iD
Author: Farnaz Nickpour

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