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Portfolio of IT investment and organisational performance. Moderating role of decentralised decision making

Portfolio of IT investment and organisational performance. Moderating role of decentralised decision making
Portfolio of IT investment and organisational performance. Moderating role of decentralised decision making
This research was carried out mainly to find out the results on the relationship between transactional, strategic and informational IT investments with the multidimensional performance measurement in the electrical and electronic manufacturing setting in Malaysia. The second research objective was to study the moderating effects of decentralised decision making on the relationship between transactional, strategic and informational IT investment with firm performance. The data were collected from 74 electrical and electronic manufacturing firms in Malaysia. The results suggest that transactional IT investment has a positive and significant relationship with financial performance, but not with customer performance. The strategic IT investment has no significant relationship with any of the perspectives. Informational IT has a significant relationship with the internal business process perspective only. Although decentralised decision making was theoretically explained as a moderator, statistical interaction effects suggested otherwise.
decentralised decision making, informational IT Investment, multidimensional performance measurement;, strategic IT investment, transactional IT investment
1746-0972
48-79
Mohamad, Amri
27eeed5f-ed22-4379-bd85-a102983529ff
Li, Pingli
a7bf0454-129f-46fa-bdf3-5bd940f569c4
Alam, Nafis
24ad55e2-9cae-4010-94bb-5b875c8ee8b8
Zainuddin, Yuserrie
886bf3b1-5fa2-47a1-ad0c-2156cc09bac9
Mohamad, Amri
27eeed5f-ed22-4379-bd85-a102983529ff
Li, Pingli
a7bf0454-129f-46fa-bdf3-5bd940f569c4
Alam, Nafis
24ad55e2-9cae-4010-94bb-5b875c8ee8b8
Zainuddin, Yuserrie
886bf3b1-5fa2-47a1-ad0c-2156cc09bac9

Mohamad, Amri, Li, Pingli, Alam, Nafis and Zainuddin, Yuserrie (2020) Portfolio of IT investment and organisational performance. Moderating role of decentralised decision making. International Journal of Business Information Systems, 33 (1), 48-79. (doi:10.1504/IJBIS.2020.104803).

Record type: Article

Abstract

This research was carried out mainly to find out the results on the relationship between transactional, strategic and informational IT investments with the multidimensional performance measurement in the electrical and electronic manufacturing setting in Malaysia. The second research objective was to study the moderating effects of decentralised decision making on the relationship between transactional, strategic and informational IT investment with firm performance. The data were collected from 74 electrical and electronic manufacturing firms in Malaysia. The results suggest that transactional IT investment has a positive and significant relationship with financial performance, but not with customer performance. The strategic IT investment has no significant relationship with any of the perspectives. Informational IT has a significant relationship with the internal business process perspective only. Although decentralised decision making was theoretically explained as a moderator, statistical interaction effects suggested otherwise.

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Accepted/In Press date: 30 January 2020
e-pub ahead of print date: 30 January 2020
Published date: January 2020
Keywords: decentralised decision making, informational IT Investment, multidimensional performance measurement;, strategic IT investment, transactional IT investment

Identifiers

Local EPrints ID: 437807
URI: http://eprints.soton.ac.uk/id/eprint/437807
ISSN: 1746-0972
PURE UUID: c82de194-6587-4755-b289-5d314a227eb7
ORCID for Pingli Li: ORCID iD orcid.org/0000-0001-5020-9126

Catalogue record

Date deposited: 17 Feb 2020 17:33
Last modified: 26 Nov 2021 06:14

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Contributors

Author: Amri Mohamad
Author: Pingli Li ORCID iD
Author: Nafis Alam
Author: Yuserrie Zainuddin

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