Job knowledge and skills
Measure service quality
Recognition and rewards
Excellent service quality
Leadership support
Effective communication
Resources for service delivery
Performance of required tasks
Help as required of me
Fuifill service job description
Voluntarily go beyond job requirements
Go beyond the call of duty
Willing go out of way
Full of energy at work
Strong and vigorous at job
Feel like working in morning
Work for long periods of time
Mentally resilient in job
Peservere despite challenges
Work has meaning and purpose
Enthusiastic about job
Job inspires me
Proud of the work
Challenging job
Time flies when working
Forget all when working
Happy with intense work
Immersed in work
Carried away when working
Difficult to detach from job
Busy not time wasting
Content to spend day working
Take responsibility for one's actions
Prefer job with more leisure time
Efficient use of time
More fulfilment from waiting
Hard work fulfils
Waiting more worthwhile
Working hard aids success
Self-reliance aids success
Hard work leads to good life
Productive use of time
No judgment without facts
Self-dependence better off
Distant reward better than immediate
More leisure time is good
Plan work day
World better if relaxing
Strive for self-reliance
Success from hard work
Waiting brings best in life
Able and willing may succeed
Treat others as self
Fulfilment from working
More relaxed leisure time
Independently control destiny
Fair dealings with others
Hard work provides accomplishment
Employee age
Employee gender
Employee education
Mode of employment
Employee job tenure
Employee department
Months supervising employee
This employee performs required tasks
This employee helps as required of her/him
This employee fulfils service job description
This employee voluntarily goes beyond job requirements
This employee goes beyond the call of duty
This employee willing goes out of way
Supervisor age
Supervisor gender
Supervisor education
Supervisor role tenure
Supervisor department
Type of hotel
Size of hotel