Job knowledge and skills
1 = Strongly Disagree
2 = Disagree
3 = Somehow Disagree
4 = Neither Agree nor Disagree
5 = Somehow Agree
6 = Agree
7 = Strongly Agree

Full of energy at work
1 = Absolutely Never
2 = Almost Never
3 = Rarely
4 = Sometimes
5 = Often
6 = Very Often
7 = All the TIme

Employee gender
1 = Female
2 = Male

Employee education
1 = Primary
2 = Secondary
3 = Poly or University

Mode of employment
1 = Part time
2 = Full time

Employee department
1 = F&B
2 = Front Office

Type of hotel
1 = Independent
2 = Branded