The University of Southampton
University of Southampton Institutional Repository
Warning ePrints Soton is experiencing an issue with some file downloads not being available. We are working hard to fix this. Please bear with us.

Designing flight deck applications: combining insight from end-users and ergonomists

Designing flight deck applications: combining insight from end-users and ergonomists
Designing flight deck applications: combining insight from end-users and ergonomists
Technological advancement brings opportunities for enhanced information, support, and functionality within the flight deck. Whilst this has many benefits to the pilot and the overall safety of the aircraft, the practical integration of new technologies needs to be carefully considered throughout the entirety of the design process. The application of Human Factors methods must ensure that new technologies do not expose the system to new failures. This paper compares two methods of generating design recommendations for new technological features; the system human error reduction and prediction approach (SHERPA) and the Design with Intent (DwI) method. The assimilation of the recommendations from both methods presents interesting findings that highlight the benefits of integrating end-users within structured Human Factors methods to generate effective and usable technological interfaces. Case examples showing the similarities and differences between the concepts that the two methods generate are presented. The practicalities in using each approach within a Human Factors-driven design process are also discussed. The findings highlight the importance of end-user engagement in the early phases of the design lifecycle and how this relates to a Human Factors approach to design.
Design with intent, Human error identification, Interface design, SHERPA
1435-5558
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Allison, Craig
46b3ce37-1986-4a23-9385-a54d0abd08d5
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Beecroft, Peter
647170b5-d5c5-49eb-a53a-86d29933a31c
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Allison, Craig
46b3ce37-1986-4a23-9385-a54d0abd08d5
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Beecroft, Peter
647170b5-d5c5-49eb-a53a-86d29933a31c
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd

Parnell, Katie, Banks, Victoria, Allison, Craig, Plant, Katherine, Beecroft, Peter and Stanton, Neville (2020) Designing flight deck applications: combining insight from end-users and ergonomists. Cognition, Work and Technology. (doi:10.1007/s10111-020-00629-w).

Record type: Article

Abstract

Technological advancement brings opportunities for enhanced information, support, and functionality within the flight deck. Whilst this has many benefits to the pilot and the overall safety of the aircraft, the practical integration of new technologies needs to be carefully considered throughout the entirety of the design process. The application of Human Factors methods must ensure that new technologies do not expose the system to new failures. This paper compares two methods of generating design recommendations for new technological features; the system human error reduction and prediction approach (SHERPA) and the Design with Intent (DwI) method. The assimilation of the recommendations from both methods presents interesting findings that highlight the benefits of integrating end-users within structured Human Factors methods to generate effective and usable technological interfaces. Case examples showing the similarities and differences between the concepts that the two methods generate are presented. The practicalities in using each approach within a Human Factors-driven design process are also discussed. The findings highlight the importance of end-user engagement in the early phases of the design lifecycle and how this relates to a Human Factors approach to design.

This record has no associated files available for download.

More information

Accepted/In Press date: 16 March 2020
e-pub ahead of print date: 26 March 2020
Published date: 2020
Keywords: Design with intent, Human error identification, Interface design, SHERPA

Identifiers

Local EPrints ID: 443799
URI: http://eprints.soton.ac.uk/id/eprint/443799
ISSN: 1435-5558
PURE UUID: 2602753b-489a-4ac8-b347-3c9ff7cdc592
ORCID for Katherine Plant: ORCID iD orcid.org/0000-0002-4532-2818
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 14 Sep 2020 16:30
Last modified: 26 Nov 2021 02:55

Export record

Altmetrics

Contributors

Author: Katie Parnell
Author: Victoria Banks
Author: Craig Allison
Author: Katherine Plant ORCID iD
Author: Peter Beecroft
Author: Neville Stanton ORCID iD

Download statistics

Downloads from ePrints over the past year. Other digital versions may also be available to download e.g. from the publisher's website.

View more statistics

Atom RSS 1.0 RSS 2.0

Contact ePrints Soton: eprints@soton.ac.uk

ePrints Soton supports OAI 2.0 with a base URL of http://eprints.soton.ac.uk/cgi/oai2

This repository has been built using EPrints software, developed at the University of Southampton, but available to everyone to use.

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we will assume that you are happy to receive cookies on the University of Southampton website.

×