Digital platformisation as public sector transformation strategy: a case of Ghana’s paperless port
Digital platformisation as public sector transformation strategy: a case of Ghana’s paperless port
Public sector organisations around the world are deploying digital platforms as part of their transformational strategy. However, prior research has predominantly focused on developed economies with stable institutional environments, while limited studies exist on less developed economies. Notwithstanding the digital divide, institutional voids, economic and development challenges facing less developed economies, digital platformisation as a strategy is fuelling technology leapfrogging in public sector transformation. Drawing on a case study of Ghana’s paperless port digital transformation and the technology affordance theory, we address the research question: “How can digital platformisation facilitate public sector transformation?” Based on the findings and the technology affordance theory, this study develops a transformational affordance framework (TAF) and offers propositions on how digital platforms can enable public sector transformation.
Developing economies, Digital platformisation, Digital platforms, Paperless port, Public sector transformation, Technology affordance, Transformational affordance framework
Senyo, P.K.
b2150f66-8ef9-48f7-af32-3b055d4fa691
Effah, John
6a53c9ac-9aa3-444b-8cf9-c7a7118a540e
Osabutey, Ellis L.C.
45bd0411-a7de-4ccc-82d4-28a9eb350dd4
1 January 2021
Senyo, P.K.
b2150f66-8ef9-48f7-af32-3b055d4fa691
Effah, John
6a53c9ac-9aa3-444b-8cf9-c7a7118a540e
Osabutey, Ellis L.C.
45bd0411-a7de-4ccc-82d4-28a9eb350dd4
Senyo, P.K., Effah, John and Osabutey, Ellis L.C.
(2021)
Digital platformisation as public sector transformation strategy: a case of Ghana’s paperless port.
Technological Forecasting and Social Change, 162, [120387].
(doi:10.1016/j.techfore.2020.120387).
Abstract
Public sector organisations around the world are deploying digital platforms as part of their transformational strategy. However, prior research has predominantly focused on developed economies with stable institutional environments, while limited studies exist on less developed economies. Notwithstanding the digital divide, institutional voids, economic and development challenges facing less developed economies, digital platformisation as a strategy is fuelling technology leapfrogging in public sector transformation. Drawing on a case study of Ghana’s paperless port digital transformation and the technology affordance theory, we address the research question: “How can digital platformisation facilitate public sector transformation?” Based on the findings and the technology affordance theory, this study develops a transformational affordance framework (TAF) and offers propositions on how digital platforms can enable public sector transformation.
Text
TFS2020
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Accepted/In Press date: 3 October 2020
e-pub ahead of print date: 15 October 2020
Published date: 1 January 2021
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Publisher Copyright:
© 2020 Elsevier Inc.
Keywords:
Developing economies, Digital platformisation, Digital platforms, Paperless port, Public sector transformation, Technology affordance, Transformational affordance framework
Identifiers
Local EPrints ID: 444337
URI: http://eprints.soton.ac.uk/id/eprint/444337
ISSN: 0040-1625
PURE UUID: 6901299a-a63a-453d-9d8d-21ff6f63c348
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Date deposited: 13 Oct 2020 16:47
Last modified: 17 Mar 2024 05:58
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Contributors
Author:
John Effah
Author:
Ellis L.C. Osabutey
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