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Leaps and shunts: designing pilot decision aids on the flight deck using Rasmussen’s ladder

Leaps and shunts: designing pilot decision aids on the flight deck using Rasmussen’s ladder
Leaps and shunts: designing pilot decision aids on the flight deck using Rasmussen’s ladder
When designing a new pilot decision aid for the flight deck, it is important to understand ‘how’ pilots make decisions in abnormal operating scenarios so that we can ensure they are provided with appropriate support. This paper provides a decision ladder analysis of an aircraft engine oil leak using data collected from six commercial airline pilot interviews. Traditionally, decision-making models are used reactively as a means to explore why things go wrong. However, we explore whether these models can also be used prospectively. Our analysis yields a number of possible design implications for the design of a pilot decision aid on the flight deck.
CIEHF
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Charles, Rebecca
Golightly, Dave
Banks, Victoria
0dbdcad0-c654-4b87-a804-6a7548d0196d
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Charles, Rebecca
Golightly, Dave

Banks, Victoria, Plant, Katherine and Stanton, Neville (2020) Leaps and shunts: designing pilot decision aids on the flight deck using Rasmussen’s ladder. Charles, Rebecca and Golightly, Dave (eds.) In Contemporary Ergonomics and Human Factors 2020. CIEHF..

Record type: Conference or Workshop Item (Paper)

Abstract

When designing a new pilot decision aid for the flight deck, it is important to understand ‘how’ pilots make decisions in abnormal operating scenarios so that we can ensure they are provided with appropriate support. This paper provides a decision ladder analysis of an aircraft engine oil leak using data collected from six commercial airline pilot interviews. Traditionally, decision-making models are used reactively as a means to explore why things go wrong. However, we explore whether these models can also be used prospectively. Our analysis yields a number of possible design implications for the design of a pilot decision aid on the flight deck.

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More information

Published date: 15 April 2020

Identifiers

Local EPrints ID: 446052
URI: http://eprints.soton.ac.uk/id/eprint/446052
PURE UUID: 093bbdfd-e864-440f-8209-1bd80af06d74
ORCID for Katherine Plant: ORCID iD orcid.org/0000-0002-4532-2818
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 19 Jan 2021 17:33
Last modified: 18 Feb 2021 17:14

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Contributors

Author: Victoria Banks
Author: Katherine Plant ORCID iD
Author: Neville Stanton ORCID iD
Editor: Rebecca Charles
Editor: Dave Golightly

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