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Generating design requirements for flight deck applications: applying the Perceptual Cycle Model to engine failures on take-off

Generating design requirements for flight deck applications: applying the Perceptual Cycle Model to engine failures on take-off
Generating design requirements for flight deck applications: applying the Perceptual Cycle Model to engine failures on take-off
Engine failure events during critical phases of flight are a rare yet very real possibility on commercial aircraft. The response of the pilots to these events is vital to minimizing possible adversity. New technologies are in development that provide enhanced information on the status of the aircraft engine after sustaining engine damage in order to guide pilot’s decision making. It is important that this enhanced information is aligned with the requirements of the user. This paper describes how user input can effectively be incorporated early on in the design process of new technologies to understand how current systems may be improved. The Perceptual Cycle Model (PCM) is applied to in-depth interview reports from commercial airline pilots on their responses to different engine failure events caused by bird-strikes to the engine. Application of the PCM demonstrates where current processes may be better supported to enhance pilot decision making from such events. From this, areas where improvements could be made using future avionic systems are presented, with user-led design recommendations.
Perceptual Cycle Model, aircraft engine failures, pilot decision making, user-centered design
611-629
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Wynne, Rachael
b0473c1f-0f30-46d0-b0e1-5c002056fc01
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Griffin, Thomas G.C.
3a664464-6c7c-4b28-9853-06083f9d20b6
Parnell, Katie
3f21709a-403b-40e1-844b-0c0a89063b7b
Wynne, Rachael
b0473c1f-0f30-46d0-b0e1-5c002056fc01
Plant, Katherine
3638555a-f2ca-4539-962c-422686518a78
Stanton, Neville
351a44ab-09a0-422a-a738-01df1fe0fadd
Griffin, Thomas G.C.
3a664464-6c7c-4b28-9853-06083f9d20b6

Parnell, Katie, Wynne, Rachael, Plant, Katherine, Stanton, Neville and Griffin, Thomas G.C. (2021) Generating design requirements for flight deck applications: applying the Perceptual Cycle Model to engine failures on take-off. International Journal of Human-Computer Interaction, 37 (7), 611-629. (doi:10.1080/10447318.2021.1890488).

Record type: Article

Abstract

Engine failure events during critical phases of flight are a rare yet very real possibility on commercial aircraft. The response of the pilots to these events is vital to minimizing possible adversity. New technologies are in development that provide enhanced information on the status of the aircraft engine after sustaining engine damage in order to guide pilot’s decision making. It is important that this enhanced information is aligned with the requirements of the user. This paper describes how user input can effectively be incorporated early on in the design process of new technologies to understand how current systems may be improved. The Perceptual Cycle Model (PCM) is applied to in-depth interview reports from commercial airline pilots on their responses to different engine failure events caused by bird-strikes to the engine. Application of the PCM demonstrates where current processes may be better supported to enhance pilot decision making from such events. From this, areas where improvements could be made using future avionic systems are presented, with user-led design recommendations.

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More information

Accepted/In Press date: 22 January 2021
e-pub ahead of print date: 3 March 2021
Keywords: Perceptual Cycle Model, aircraft engine failures, pilot decision making, user-centered design

Identifiers

Local EPrints ID: 447689
URI: http://eprints.soton.ac.uk/id/eprint/447689
PURE UUID: c29e22c2-625d-4557-a840-c7ec98296b72
ORCID for Katherine Plant: ORCID iD orcid.org/0000-0002-4532-2818
ORCID for Neville Stanton: ORCID iD orcid.org/0000-0002-8562-3279

Catalogue record

Date deposited: 18 Mar 2021 17:45
Last modified: 26 Nov 2021 02:55

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Contributors

Author: Katie Parnell
Author: Rachael Wynne
Author: Katherine Plant ORCID iD
Author: Neville Stanton ORCID iD
Author: Thomas G.C. Griffin

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