Dror, Itiel (2006) A holistic-cognitive approach for success. Biometric Technology Today, 14 (7-8), 7-8. (doi:10.1016/S0969-4765(06)70572-0).
Abstract
The success of technology, including biometrics, depends on a whole range of factors, and only a small subset of them relate to the technology being able to perform and deliver to its technical specifications. In this article Dr Itiel Dror, a cognitive scientist, explains how other factors such as interface design, operating procedures and training also play a vital role
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